Order Management Coordinator Iii

6 months ago


Mississauga, Canada IGT Full time

Location: Mississauga, CA, L4V 1J7- Requisition ID: 13544**Responsibilities**:

You will be a champion for our team and players. To be a champion for our team means coming to work with a positive attitude and maintaining that positive attitude throughout the work day.
**The working location for this position will be Office / Home Based Mississauga Ontario**
- Has advanced knowledge of IGT products / configurations, order cycle processes, and their requirements
- Trains and mentors less experienced personnel
- Serves as departmental focal point for troubleshooting of complex order issues
- Has a minimum of 5 years’ experience in a CSC role
- Contributes to the development of order cycle processes
- Completes complex assignments and projects as assigned
- Schedule technicians for projects for Eastern Canada
- Maintaining a PM schedule for all of Eastern Canada
- Create purchase requisitions for field services
- Monitor service notifications (order parts, facilitate getting machines back IS)
- Arrange team meetings - calendar, agenda, power point
- Act as backup and fill in for - MJP/Conversions/CSR/OMC/SCHEDULER
- Able to create and produce clear step by step instructions for all Order Management procedures
- Other duties as assigned and on as needed basis

**Qualifications**:

- Very detail oriented.
- Touch typing skills at minimum 50 WPM a must.
- Excellent written and verbal communication.
- Able to pass a Security Background Investigation
- Preferred:

- Strong test aptitude and customer focus orientation
- Associate degree or equivalent experience.

**Keys to Success**:

- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership

LI-AA1

LI-Onsite

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


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