Account Manager

2 weeks ago

Blainville, Canada Quadra Full time

**Position**: Account Manager - Performance Adhesives & Specialties
**Territory**: Quebec, Maritimes & Eastern Canada
**Status**: Full-time, Permanent (1)

If you are committed to excellence and have answered yes to all these questions, you belong at Quadra. This is a great opportunity for you to come play a key role in our Performance Adhesives & Specialties group with professional and passionate colleagues.

About your future team

What would be your main responsibilities as an Account Manager - Performance Adhesives & Specialties:

- Maintain and grow a strong established customer base
- Manage key customer relationships, in line with Quadra’s core values and strategic vision
- Qualify key decision makers, establish, and maintain relationships with them to obtain repeat and new sales
- Developing strong relationships with new and existing customers and grow sales with both
- Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence
- Sell Quadra’s superior product line to potential customers through routine customer visits, joint calls, and participation in industry events
- Providing technical assistance for established customer base
- Assist with customer troubleshooting and optimization opportunities
- Manage tight timelines and deal with after hour emergencies
- Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
- Cold calling potential customers
- Weekly reporting and scheduling
- Actively participate in financial forecasting exercises
- Ensure the planning and organization of his/her time while participating in any other various projects as requested by the Sales Manager
- Bachelor’s degree in Business, Administration, Marketing, or in a science field would be considered a strong asset
- Minimum of 5 years’ experience in customer prospecting and business development; proven track record of sales growth and customer retention - business to business experience is key
- Experience in the industrial adhesives market with knowledge of the manufacturing sector is considered an asset
- Demonstrated organizational and problem-solving skills in developing, following up and closing sales opportunities
- Recognized for the ability to build trust with customers
- Ability to be self-motivated, self-directed, learn new technologies and adapt to new situations
- Possess a high degree of organization, planning and multi-tasking skills
- Excellent negotiation skills and strong business acumen
- Bring proven presentation and written communication skills
- Strong computer skills, experience with a CRM (ideally Salesforce) and Microsoft Office Suite
- Excellent interpersonal skills and initiative
- Willingness to travel up to 40% of the time, including overnight travel
- Must have a valid driver's license and be able to travel outside of Canada

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years and as a Great Place to Work for Women® You will work with dynamic colleagues who are eager to share their knowledge with you.

Benefits for choosing Quadra?
- Competitive salary and generous performance incentive program $
- Full benefits coverage (dental, medical, etc.)
- Programs offered to employees to improve their quality of life (Wellness Portfolio)
- Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
- Virtual wellness and mental health programs with a global healthcare leader
- Retirement plan with a match and several long-term investment programs
- Vacation, personal days, and flexible days
- Flexible work environment & Disconnection Policy
- Caring for each other and having fun are part of our core values
- A company that promotes diversity, equity, and inclusion
- Digital environment
- Customized training built for you
- Opportunities for advancement and professional development; a growing company that focuses on its people
- Participate in various internal and external trainings
- Possibility of joining various company committees
- Social activities organized by the company
- Employee recognition program (years of service, merit awards, etc.)
- Private and family-owned company with a solid infrastructure
- Employee assistance program (EAP)
- Monthly cell phone & internet allowance
- Possibility to travel across the country for team meetings and trainings
- Employee referral programs
- And much more

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