Advisor, Information Management

2 days ago


Montréal, Canada Business Development Bank of Canada Full time

No other bank is doing what we do.

At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here, and we think you’ll like it too. Join BDC and help make a difference

Diversity. Equity. Inclusion. They’re more than just words for BDC. These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment. We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, experiences, and more.

POSITION OVERVIEW

The Advisor, Information Management supports the organization's information management throughout its lifecycle and administers specific aspects of the cloud system that enable effective document management, secure information sharing and collaboration within BDC. They organize how the holdings of each business unit are managed in the cloud, in line with BDC's information classification and retention plan. The Advisor also has project management responsibilities, from needs analysis, user advice to the implementation and review of current and new processes and solutions related to information management.

CHALLENGES TO BE MET- Identify and evaluate current information management practices for the purpose of recommending improvements (including the choice of new technologies) and ensuring compliance with policies and procedures.- Provide support to employees and participate in the development of communication strategies to promote the use of official information management solutions at BDC.- Participate in the information management program to identify and design processes and solutions to manage and protect BDC's paper and electronic records and implement policies.- Develop and keep work standards, procedures, methods and forms updated through the integration of new technologies.- Contribute to the increased adoption of the information management system by identifying and defining users' needs, adjusting team sites and providing continuous training and support, proposing ideas for improving our solutions and promoting our best practices.- Continuously update training materials related to the information management system.- Manage the lifecycle and particularly the destruction of our paper and electronic client and business documentation.- Take responsibility for complex information management projects; manage client relationships, coordinate project activities, manage change requests in respect with our SLA.- Assume a key role in simplifying and improving work methods and processes, focusing primarily on the user's experience and providing an efficient work environment.- Create and develop BDC's classification structure and retention schedule for records, in accordance with current guidelines developed by government institutions (Library and Archives Canada) and the line of business, as well as legal requirements, particularly those with respect to privacy and confidentiality.- Collaborate in the identification of information exposure risks and information management risks in partnership with other BDC services.- Perform the administrative tasks required for their duties.

WHAT WE ARE LOOKING FOR- University certificate in archive administration or records management- At least five years of experience in electronic records management- Experience in the banking (financial) sector is an asset- Good knowledge of a paper and electronic document management system- Excellent knowledge of SharePoint Online and the Office 365 environment- Empowered to manage crisis situations and provide high-quality service- Good organizational and planning skills and ability to manage priorities- Initiative, autonomy and interest in new technologies- Excellent communication and interpersonal skills to interact with internal and external clients- Concern for the continuous improvement of systems and work methods- Knowledge of Library and Archives Canada's Multi‑Institution Disposition Authorizations (MIDAs) is an asset- Strong analytical skills to design classifications while taking into account their evolution- Strong project management skills- Strong skills in user behavior analysis- Bilingual (English - French)

With us, you'll be able to achi



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