Operations Leader
3 days ago
Company Description
**Location: Indigo Innes**
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
**Job Description**:
WHAT YOU’LL DO:
The Operations Leader (OL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The OL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long -term desired outcome of profitability and growth. In this role, you’ll:
- Lead and execute the store's back of house functions and operational processes. This includes leading the team that processes the Inbound (HED2F) and Outbound (Returns) productivity
- Support various operational activities, including; Merch updates, TIME tasks, MyCounts, Trade Weekly Story, Shelfie, Scrapping, Promos/Markdowns, and Inventory Management
- Support the Store’s Leadership Team in daily and weekly workflow planning
- Support the planning, prioritization and execution of the work you and the team are doing
- Responsible for the facilities, maintenance, health and safety and loss prevention of the store on your shift
- Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture
- Practice and role model Feedback and Coaching - The Indigo Way
- Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent
- Contribute to the development of CER talent
- Collaborate with others and work cross functionally while celebrating and role modeling diversity of thought and inclusion
- Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work
- Embrace and role model change
- Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
**Qualifications**:
WHO YOU ARE:
- 1-2 years of experience in a customer service, merchandising or operations role
- Demonstrated commitment to creating an exceptional employee and customer experience
- Experience leading others
- Performance orientated
- Ability to exercise good business acumen and systemic thinking that supports meaningful decisions
- Ability to prioritize, plan and execute while being agile
- Knowledge of Provincial Health & Safety standards
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Minimum 25 Hours a week availability with primary hours of work outside of store opening hours. Availability to include early mornings, evenings, overnights and holidays
Additional Information
**WELCOME HOME
-
IT Operations Team Leader
6 months ago
Ottawa, Canada House of Commons (Canada) Chambre des communes (Canada) Full time**Company Description** The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential...
-
Restaurant Operations Leader
3 weeks ago
Ottawa, Ontario, Canada Chipotle Full timeJob DescriptionCultivate a Better Customer ExperienceWe are looking for a talented and experienced Restaurant Operations Leader to join our team. As a leader, you will be responsible for driving the success of our restaurant by developing and implementing effective operational strategies.About the Role:Lead the restaurant team in successful day-to-day...
-
Restaurant Operations Leader
3 days ago
Ottawa, Ontario, Canada 20 Chipotle Mexican Grill Canada Full timeTransform the Fast Food Industry with Us We are seeking a highly skilled and motivated Restaurant Operations Leader to join our team at 20 Chipotle Mexican Grill Canada. As a leader in our fast-paced environment, you will be responsible for driving successful day-to-day operations by setting an example and embodying the values and culture that define...
-
Operations Leader, Transportation Iot
3 months ago
Ottawa, Canada ORBCOMM Full time**A little bit about the role**: - ORBCOMM is looking for an **Operations Leader** for our Transportation Line of Business that will play a crucial role by overseeing and optimizing all aspects of operational processes. Role will be responsible for developing and executing operational strategies that align with the company’s broader business objectives,...
-
Team Leader, Operations
1 day ago
Ottawa, Canada Medical Council of Canada Full time**Consider an opportunity with the Medical Council of Canada (MCC)!** **Working at the MCC means being part of a dynamic team that ensures the highest standard of physician evaluation.** **Every member of our team, in any job, at any level, is involved in contributing to the health and well-being in Canada.** **You will be immersed in an exceptional work...
-
Retail Sales and Operations Leader
4 weeks ago
Ottawa, Ontario, Canada Ricki's Full timeRicki's is seeking a highly motivated and experienced Retail Sales and Operations Leader to join our team at Billings Bridge Plaza location in Ottawa, Ontario.OverviewWe are a dynamic retail company dedicated to providing exceptional brand experiences for our customers. As a Retail Sales and Operations Leader, you will play a critical role in driving...
-
Clinical Operations Leader
1 month ago
Ottawa, Canada Parexel Full time**Clinical Operations Leader / Clinical Trial Manager** team members at Parexel average close to 10 years with the company and we are expanding our team. **We currently have Home Based Clinical Operations Leader/Clinical Trial Manager positions available in Canada.** As the Clinical Liaison to the Project Leader, the COL/CTM leads the clinical aspect of...
-
Clinical Operations Leader
4 weeks ago
Ottawa, Canada Parexel Full timeClinical Operations Leader / Clinical Trial Manager team members at Parexel average close to 10 years with the company and we are expanding our team. We currently have Home Based Clinical Operations Leader/Clinical Trial Manager positions available in Canada. As the Clinical Liaison to the Project Leader, the COL/CTM leads the clinical aspect of the trial...
-
Shift Leader
4 weeks ago
Ottawa, Canada Chick-fil-A Rideau Center Full time**Chick-fil-A Rideau Center Shift Leader** At Chick-fil-A Rideau Center, we are offering an opportunity to care for your community through serving. As a Shift Leader, you will work in a family environment driven by teamwork. Chick-fil-A Rideau Center is here to have a positive impact on others, and we are looking for hard-working, smiling and team-oriented...
-
Team Leader, Manufacturing Operators
4 months ago
Ottawa, Canada Thermo Fisher Scientific Full time**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Loud Noises (Equipment/Machinery), Office, Some degree of PPE...
-
Ottawa, Ontario, Canada Otis Elevator Co. Full timeAbout Otis Elevator Co.Otis Elevator Co. is a leading elevator manufacturing, installation, and service company seeking an experienced Executive Business Leader to oversee sales and operations.Job SummaryThe Executive Business Leader will be responsible for driving revenue growth, managing field activities, and leading a team of salaried and field...
-
Retail Store Operations Leader
4 weeks ago
Ottawa, Ontario, Canada Spencer's & Spirit Halloween Full timeJob SummaryWe are seeking a highly skilled Retail Store Operations Leader to join our team at Spencer's & Spirit Halloween. This is a unique opportunity to lead the operations of a store and drive sales growth while maintaining excellent customer service.Key ResponsibilitiesEstablish and maintain Guest Services, ensuring a positive shopping experience for...
-
Financial Strategist and Operations Leader
3 days ago
Ottawa, Ontario, Canada Big Viking Games Full timeCompany OverviewBig Viking Games is a leading entertainment company that creates immersive gaming experiences. As a Financial Strategist and Operations Leader, you will play a crucial role in shaping the company's financial strategy and driving growth.Salary$150,000 - $200,000 per year, depending on experience.Job DescriptionKey Responsibilities:Develop and...
-
Customer Operations Leader
7 months ago
Ottawa, Canada Indigo Books & Music Full time**Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
-
Senior Optical Engineering Technician
3 weeks ago
Ottawa, Ontario, Canada Lumentum Operations LLC Full timeLumentum Canada is a world-class leader in the development of advanced optical communications products and processes. We are seeking a skilled Senior Optical Engineering Technician to join our R&D team.About the RoleThis is an exciting opportunity to acquire new skills and knowledge while contributing to the development of cutting-edge optical technologies....
-
Regional Leader
7 months ago
Ottawa, Canada Ethos Veterinary Health Full timeThe Regional Leader is responsible for overall resort performance within an assigned area, 4-5 Market Leaders, generally 35 - 40 resorts depending on various factors. The Regional Leader works with the Market Leaders to lead all area resort operations, drive local marketing initiatives, recruit, develop and coach’s managers, and build sales and profit...
-
Talent Acquisition Partner-canada
7 months ago
Ottawa, Canada Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Lumentum Canada was awarded the 2022 National Capital Region’s Top Employers _for the...
-
Kitchen Leader
7 months ago
Ottawa, Canada Chipotle Full timeKitchen Leader (24010740) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...
-
District Leader
4 months ago
Ottawa, Canada Deramus District of Northwestern Mutual Full timeThe Role: District LeaderWhat you are looking for:A closely connected cultureA total rewards package meant to enhance your work-life flexibilityFully utilizing your talentProfessional growth and development via challenging projects and assignmentsWarm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through...
-
Seasonal Retail Store Leader
3 weeks ago
Ottawa, Ontario, Canada Pandora AS Full timeUnlock Your Potential as a Seasonal Retail Store LeaderPandora, the world's largest jewelry brand, invites results-driven leaders to join our team as Seasonal Retail Store Leaders. As a key player in our retail operations, you will be responsible for driving sales growth, delivering exceptional customer experiences, and fostering a culture of excellence...