
Digital Business Analyst
1 week ago
LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year.
LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its programs from one country to the next, promoting greater flexibility and life-ready learning experiences, better control over the quality of its services, and deeper respect for the various cultures with which it works. LCI Education has been named one of Canada’s Best Managed Companies.
Under the supervision of the Senior Product Manager - Websites, the Digital Business Analyst assists the Senior Product Manager - Websites by ensuring the improvement of the digital user experience and supporting the implementation of digital products and services on all our web platforms.
RESPONSIBILITIES
- Collaborate with internal stakeholders to understand the organization's requirements and needs for its web platforms and alternative solutions;
- Create, maintain and configure well-defined and detailed user stories that support the strategy established by the Senior Product Manager - Websites;
- Represent the product team in daily scrum rituals;
- Support the development of digital products and services on all our web platforms;
- Ensure the improvement of the digital user experience which includes reporting and data analysis;
- Monitor website issues identified by colleagues across the global network;
- Test web pages in development and optimize content performance;
- Propose optimization solutions for existing pages;
- Ensure quality control;
- Update documentation.
REQUIRED QUALIFICATIONS
- College diploma (DEC) or an AEC, certificate in Business Analysis or any other relevant training and a minimum of 3 years experience in a similar role;
- Excellent communication skills, in French and English, both oral and written;
- Knowledge of Content Management Systems (CMS), Sitecore, an asset;
- Experience with responsive web design principles;
- Excellent knowledge of SEO;
- Knowledge of Photoshop;
- Knowledge of the Office suite (Word, Excel, PowerPoint and Outlook);
- Knowledge of Google Analytics and Google Tag Manager.
PERSONAL AND PROFESSIONAL SKILLS
- Self-starter with strong prioritization skills;
- Thoroughness and attention to detail;
- Excellent organizational skills;
- Understanding of user experience and visual design concepts;
- Proven ability to work creatively and analytically in a problem-solving environment;
- Experience in analyzing, transcribing and delivering product requirements for organizations that provide web solutions.
ADVANTAGES
- International company established for over 60 years;
- Constantly growing network;
- Hybrid work;
- Permanent full-time position;
- Continuous training program;
- On-site daycare;
- Group insurance, including EAP and telemedicine;
- Retirement savings plan;
- Health and wellness program (including yoga and cooking classes);
- Transportation allowance;
- Company located in downtown Montreal, ideal for public transportation.
LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, persons with disabilities, Aboriginal peoples, visible minorities and ethnic minorities. If you are a person with a disability, you can receive assistance with the screening and selection process upon request.
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