Digital Analyst

6 months ago

Montréal, Canada Cirque du Soleil Full time

**Digital Analyst**
- Permanent position_

**We were born from an eclectic troop of performers. Come live the experience of being yourself every day to create the extraordinary.**

***

**OUR MISSION**

Since 1984, Cirque du Soleil Entertainment Group has been focusing on ever more creative and magical work in order to constantly push the limits of the imagination and surprise spectators Innovation and creativity are at the heart of our shows and will continue to transcend our upcoming productions around the world.

Today, we have a place for those who have a marked taste for thinking up exceptional products, for ensuring the smooth running of operations, for putting their ingenuity at the service of their team, in addition to contributing to enhancing their expertise and develop practices unique to Cirque du Soleil

So don't wait any longer and join the Cirque adventure You will meet ambitious people and people passionate about the world of entertainment

**YOUR MISSION**

The Digital Analyst will be responsible for proposing digital solutions to reach our business targets in terms of acquisition (SEO) and conversion. Customer data analysis and user experience (UX) are his or her main concerns. He establishes hypotheses by measuring current journeys, proposes optimizations and/or tests by working closely with the digital design teams. He or she also acts as an advisor to the various business lines, making digital recommendations that meet their needs while improving the customer journey.

The Digital Analyst will participate in different types of projects with a global scope such as various web redesign projects, different e-commerce integrations/optimizations, a loyalty program and more.

**You will be recognized for**:

- Identify and analyze business needs in order to propose effective digital solutions;
- Ensure that the solutions developed are in line with business needs, and that they are measurable using key performance indicators (KPIs);
- Develop clear analytical requirements so that solutions can be properly monitored;
- Meet with the various project stakeholders to gather the information needed to write the tasks that will serve as a reference for the developers;
- Create requirements for future user interfaces or mock-ups (Figma), get involved in the design process;
- Participate in meetings as SME to propose Martech solutions in line with business requirements;
- Lead and organize meetings to popularize a project's technical concepts to a marketing or other business audience);
- Participate in user behavior research activities (A/B tests, User Tests, etc.);

**YOUR UNIQUE EXPERTISE**
- Bachelor's degree in computer science/business administration/marketing or equivalent;
- At least 5-8 years' experience in the web field as a Business Analyst, Data Analyst, Functional Analyst or Product Owner;
- Strong communication skills to popularize digital concepts to a sales and business audience;
- Ability to prevent and communicate risky changes;
- Good problem-solving skills;
- Ability to maintain good relations with customers and colleagues;
- Results-oriented approach;
- Mastery of UX/UI and Design System concepts;
- Versatility and ability to adapt to a constantly changing environment;
- A good knowledge of numerous technological platforms & digital concepts such as CMS (SiteCore, an asset), HTML, SEO, CRM, Google Analytics 4, Data layer, API flows ;
- Experience in marketing research, A/B testing & user testing;
- Experience with UX observation tools such as Microsoft Clarity;
- Bilingualism in French and English, with the ability to communicate both orally and in writing.
- Knowledge of Jira is an asset;
- Experience in project mode in an Agile environment, an asset;
- Experience in the entertainment industry, an asset.

**To keep pace with the creation, production and distribution of our products, our employer proposal is unique.
**HERE IS AN OVERVIEW**
- An inclusive hybrid work mode based on team experience and flexible working hours
- Access to an individual office on the days you come to the Montreal Studio, a stimulating environment that will allow you to put all your creativity to good use
- A culture focused on the development of fair practices and unifying events
- Professional growth focused on high quality projects to propel your career
- A group insurance program, RRSPs and other benefits that we will be happy to present to you
- Personalized support adapted to your professional ambitions: training program, regular check-ins, inter-team contribution.
- Cirque du Soleil Entertainment Group is committed to creating and maintaining an accessible and inclusive workplace. Proud ambassador of equality in employment, Cirque du Soleil Entertainment Group is committed to eliminating discrimination based on age, skin color, origins, religion, sex, gender, sexual orientation and any other characteristic. Neutral and inclusive writing is now preferred for all new job postings._

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