Commerce Business Analyst

3 weeks ago

Montréal, Canada Verndale Full time

**About the Commerce Business Analyst Position**: The Commerce Business Analyst role is a highly collaborative position with insight into and collaboration with all roles within the organization. This position serves as a primary facilitator and leader for cross-team communication and collaboration. The Business Analyst must familiarize him/herself with scope, objectives, and architecture of each project to gain a cohesive, detailed, and accurate understanding. Business Analysts must have focused attention to detail and must work well in teams or on solo tasks.
The Business Analyst's primary responsibility is gathering and analyzing detailed functional requirements. As a result, the Business Analyst will produce functional specifications for client approval that clearly denote scope and requirements to aid user interface, engineering, and quality analysis teams in project development. The Business Analyst owns/organizes all project-related documentation. The Business Analyst is responsible for answering scope and functionality related questions, as well as to provide oversight to the successful completion of the project.
Approximately less than 20% travel may be required per year.

**Responsibilities**:** Documentation**
- Responsible for drafting and updating all functional specification documentation including use cases, process and data workflows, as well as relationships between content structures
- Work closely with the Technical Architects, digital marketing, and creative teams to obtain the technical and UX details for the necessary planning deliverables before the implementation phase.
- Familiarity with standard best practices and approaches for e-commerce workflows in order to provide recommendations.
- Ability to understand the importance of various backend systems that support the e-commerce experience to drive out requirements and uncover necessary integrations.
- Analyze and understand the implications of any proposed changes to assess the impacts on UX, systems, and processes.
- Ability to identify “gaps”, overlaps, and conflicting information in scope and requirements.
- Work closely with the team to resolve project issues.
- Create, maintain, and help prioritize the project backlog.
- Ability to outline basic test scenarios, provide functional and technical recommendations as necessary.

**Communication/Collaboration**
- Facilitating cross-department communication is key to this role.
- The Business Analyst leads project handoff and retrospective meetings with members of the Engineering, Quality Analysis, Project Management and Creative teams. Will be responsible for capturing & following-up on any action/blocking items.
- The Business Analyst will be the main information resource for project functionality and scope specific questions.
- Must be able to effectively communicate and document complex user interaction scenarios.
- The Business Analyst is a client facing role. Frequent communication with the client is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often non-technical audience.

**Qualifications**:

- Bachelor’s Degree in related field, specialized training, or 3-6 years of equivalent work experience in IT/software industry focused on e-commerce.
- Exceptional organizational and communication skills, with the ability to cultivate relationships with internal departments.
- E-Commerce industry experience is a requirement and B2B specific experience is a plus.
- Excellent attention to detail.
- Ability to gather, analyze and document information clearly and efficiently.
- Proactive nature to actively seek gaps and issues and make recommendations to functionality.
- Experience with Digital Experience Platforms and integrations (Sitecore, Optimizely, or others) is essential.
- Experience with E-commerce Platforms is a plus.
- Familiarity with both agile and waterfall development methodologies is a plus.
- Experience with project life-cycle management tools such as JIRA and Confluence would be a plus.
- Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company.
- Multi-day domestic, and sometimes international travel will be a requirement for some projects.

**Great Reasons to Work at Verndale**:

- We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
- We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
- We foster a culture that enables every person in the organization to do the best work of their career.
- We offer regular training and professional development to move careers forward.
- Client and employee satisfaction are our two most important business metrics.
- We celebrate and champion diversity and inclusion.
- We offer generous paid company holidays, vaca

  • IT Business Analyst

    7 months ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for an IT Business Analyst to join our IT team in North America. As an IT Business Analyst within the Information Technology team, you will play a crucial role in ensuring compliance with...

  • E-commerce Business Analyst

    7 months ago

    Montréal, Canada Thinkmax Full time

    **Opportunity Details**: Full Time **E-Commerce Business Analyst** - Montréal As an E-Commerce Business Analyst, you will make sure you understand the business vision and needs of your clients in order to offer them eCommerce strategies on their products under your responsibility. You will support your clients in the development and implementation of a...

  • IT Business Analyst

    2 weeks ago

    Montréal, QC, Canada Lightspeed Commerce Full time

    Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an IT Business Analyst to join our IT team in North America. As an IT Business Analyst within the Information Technology team, you will play a crucial role in ensuring compliance...

  • E-commerce Analyst/analyste Du Commerce

    7 months ago

    Montréal, Canada Exertis | JAM Full time

    **Job Title**: E-commerce Analyst **Division **:Digital **Location**: Baie D’Urfe, QC **Schedule**: Monday to Friday 8:30AM - 5:30PM JAM Industries, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, JAM Industries has grown to be one of the largest distributors of consumer electronic goods,...

  • Payments Business Analyst

    7 months ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Wellyou might just be in the right place! **What you'll do**: - Analyze payments transactions and usage data along with qualitative client and internal feedback, identifying indicators to continuously drive improvements and growth - Collaborate cross-functionally to...

  • Senior Business Analyst

    2 weeks ago

    Montréal, QC, Canada Lightspeed Commerce Full time

    Lightspeed is looking for a full-time Senior Business Analyst to join our Information Systems team. 🚀 The Senior Business Analyst is responsible for analyzing business needs from various stakeholders, translating them into both operational and technical requirements, all while facilitating implementation. The candidate will work with multiple technical...

  • Junior Treasury Analyst

    1 week ago

    Montréal, Canada Lightspeed Commerce Full time

    Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We are looking for a Junior Treasury Analyst. As part of the finance team, you will help grow the treasury process by managing all day-to-day treasury activities, maintaining centralized banking across all entities in NoAM, EMEA and APAC,...

  • Business Analyst

    1 day ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! **What you'll be doing**: - Facilitate improvements to business processes via collaboration with business stakeholders across departments - Own and manage documentation for new and existing systems and...

  • Commission Analyst

    3 days ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Commission Analyst to join our FP&A (Financial Planning and Analysis) team in North America. You will be calculating the go-to-market (sales, marketing, customer) commissions at the...

  • Revenue Operations Analyst

    1 week ago

    Montréal, Canada Lightspeed Commerce Full time

    Lightspeed is looking for a full-time Revenue Operations Analyst for our Global Revenue Insights Team. By analyzing and optimizing operational data, you'll accelerate and improve our ability to make decisions by ensuring we have access to timely and accurate information. If you love digging into the root causes of problems, finding patterns, and working with...

  • Payments Business Analyst

    2 weeks ago

    Montréal, QC, Canada Lightspeed Commerce Full time

    Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Well… you might just be in the right place! We’re looking for a Payments Business Analyst to join our Lightspeed B2B Payments team. You will play a key role in our growth, where you will be responsible for working with our payments team to identify opportunities to...

  • Risk Analyst

    5 days ago

    Montréal, Canada Lightspeed Commerce Full time

    Lightspeed is seeking a full-time Payment Risk Analyst to join our Payments Operations team, based out of our Toronto, Montreal or London, UK office. You will play an integral role in the preliminary risk assessment process and monitoring of sub-merchants. - Through its suite of products, Lightspeed processes billions in transaction volume. You will work on...

  • Revenue Analyst

    7 months ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Revenue Analyst to join our team in Montreal focusing on our transaction based revenue line! - motivated individual with excellent organizational skills and meticulous attention to...

  • Revenue Operations Analyst

    7 months ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Revenue Operations Analyst to join our Global Revenue Insights team. By analyzing and optimizing operational data, you'll accelerate and improve our ability to make decisions by...

  • Junior Treasury Analyst

    7 months ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We are looking for a Junior Treasury Analyst in Montreal. As part of the finance team, you will help grow the treasury process by managing all day-to-day treasury activities, maintaining centralized...

  • Risk Analyst

    1 day ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Lightspeed is looking for a full-time Payment Risk Analyst to join our Payments Operations team, based out of our Toronto, Montreal office. You will play an integral role in the preliminary risk...

  • Staff Security Analyst

    7 months ago

    Montréal, Canada Lightspeed Commerce Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place to join our team. The Staff Analyst, Security is a critical member of Lightspeed's Security Operations Team. They actively monitor, analyze, and respond to security incidents, conduct in-depth analysis of...

  • Analyste en Commerce électronique/e-commerce

    7 months ago

    Montréal, Canada Browns Shoes Full time

    Vous êtes un génie des technologies numériques et vous aimez résoudre les problèmes ? Browns est actuellement à la recherche d'un analyste en commerce électronique motivé et enthousiaste pour nous aider à mieux comprendre notre base de clients et à stimuler la croissance numérique. **À propos de Browns**: Fondée à Montréal en 1940, Chaussures...

  • Business Analyst

    7 months ago

    Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Business Analyst, Retail Transformation

    1 day ago

    Montréal, Canada BRP Full time

    As the Business Analyst - Retail Transformation & E-Commerce you will play a pivotal role in delivering to market a variety of initiatives to fuel our Digital Retail D2C (direct to consumer) and Omnichannel Experience strategy. You will partner with multiple teams : Digital, Product Design, Marketing, Dealerships, SAP implementation, as well as other partner...