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Undergraduate Program Secretary
2 weeks ago
**Purpose**:
To provide excellent front-line service to the first-year academic programs. The incumbent will also provide secretarial/clerical support for the operations of the undergraduate programs and to assigned faculty members.
**Education**:
**Experience**:
Minimum two (2) years' direct experience including providing front-line service providing information regarding course/program requirements and procedures, scheduling administrative processes such as organizing and distributing information, maintaining academic enrolment, record keeping and secretarial duties in an academic environment.
**Skills**:
- Typing 40-45 words per minute, accuracy essential
- Knowledge of an on-line computerized record system
- Demonstrated skills/ability in the following areas: Word-processing, spreadsheet, website, web-based software at an intermediate level such as Microsoft Word, Excel and Access, Moodle, Acrobat Reader
- Effective customer service skills
- Effective oral and written communication to relay information accurately
- Ability to exercise tact and diplomacy and discretion with dealing with others
- Ability to maintain confidentiality and handle confidential information with discretion
- Ability to work independently and as a team member
- Effective organizational skills including setting priorities and working under pressure of high volume and constant interruptions.
**Additional Notes**:
Hours of work: 8:30am to 4:30pmSummer: SameOccasional overtime will be availablePeak periods: January, April, May, late August, September, DecemberVacation restriction: January, April, May, late August, September, December
If not filled by an employee in the YUSA-1 bargaining unit, employees in the YUSA-2 bargaining unit who have applied within the first 5 days from the **'Posted Date'** will be given preference.
**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**
**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**
**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.