Coordinator, Events

6 months ago

Toronto, Canada The Toronto Region Board of Trade Full time

**Position Description**:
The Toronto Region Board of Trade (the Board) is seeking an ambitious and enthusiastic Event Manager who can operate at a fast pace to provide support and take the lead on various projects. Reporting to the Director, Events, the Event Manager will plan, implement, and execute on a variety of forums, summits, podium, and marquee events. With more than 100 events per year, more than 11,000 members, more than 50 sponsors and a highly active sales team, the Toronto Region Board of Trade’s Events team is highly engaged

This role works closely with the Commercial Unit (Membership and Partner Success), Policy, Communications, and World Trade Centre - Toronto teams to champion exceptional member experiences and invite new audiences to the Board.

**Role Description**:

- Daily management of TRBOT’s event registration system including but not limited to creating and maintaining event registration pages, support TRBOT members in troubleshooting, and provide support to cross-functional internal teams where required.
- Responsible for the management of TRBOT’s general inquiries inbox including responding to incoming event inquiries, deploying all-staff event invitations.
- Support the Sr. Managers in the coordination and project management of internal departments such as Communications, Policy, Membership and Partner Success, and outside partners/vendors to create the successful planning and delivery of events
- Recommends programming and member engagement ideas to the event team and Sr. Director, Events to improve event planning, member engagement and execution of all events
- With a lens to review existing and outside events - look at ways to increase and enhance events to capture the most out of the programming, engagement, signage, activations etc. and find operable solutions with budget to see how we can magnify and create uniqueness around our events
- Work with the event team on assigned tasks and provide support for the planning and execution of TRBOT events as required
- Work with external partners and suppliers in the planning and execution of events
- Responsible for taking the “lead” on other assigned projects by the Sr. Director, Events

**Your experience includes**:

- 6 months - 2 years’ experience in an events environment with exposure to a variety of stages of project management, planning and executing events
- Post Secondary Education or Event Management/hospitality program
- Strategic outlook in working with the team to create a unique and superior product for sponsors, members and non-members
- Experience in catering/banquet and/or food and beverage industry
- *SOME* Operational knowledge of room layouts and seating plans, banquet details a requirement
- Strong speaking and written communication skills, customer service and conflict resolution skills
- Exhibit flexibility when faced with changing priorities and deadlines. Positive attitude.
- Provides outstanding service and a tactful approach when faced with onsite modifications (e.g., missing registration/ticket orders, equipment failure)
- Project Management skills and detailed planning required
- Some working knowledge of Event Registration platforms considered an asset
- Customer Service - Understanding the importance of professional engagement with TRBOT’s Members and event guests.

**You’re often described as**:

- Highly organized, and deadline-driven
- A self-starter with the ability to work independently and within a team atmosphere
- Collaborative with colleagues and members/clients from all levels both internally and externally
- Agile and open to changing directions, adopting new practices or learning something new as well as suggesting something new
- A strong communicator and socially-savvy
- Empathetic and aware of interpersonal dynamics
- A strong multitasker with the ability to navigate competing deadlines
- A creative problem solver
- Detail Oriented

**About the Toronto Region Board of Trade**

At Toronto Region Board of Trade, you work closely with a collaborative, results-driven team of city builders. You will be centre stage on the issues that matter to the region. Working at Toronto Region Board of Trade gives you an opportunity to work with thought leaders, while collaborating with our dynamic, diverse membership.

Our culture is grounded in core values that include:

- Accountability - We are accountable to our Members, stakeholders and each other.
- Collaboration - We are our strongest when we work together.
- Connections - We engage and build communities.

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