Acting Assistant Deputy Registrar, Professional

6 months ago

Toronto, Canada HCRA Ontario Full time

**WHY WORK AT HCRA**:
We foster a professional home building industry that Ontarians can trust.

The Home Construction Regulatory Authority (HCRA) is a not-for-profit corporation that is designated by the provincial government of Ontario to administer and enforce the New Home Construction Licensing Act, 2017 and associated regulations. HCRA holds licensed builders to professional standards, protects the public interest, and enhances consumer confidence in the homebuilding industry in Ontario. In addition, HCRA strives to educate consumers to ensure that they can make informed decisions and understand the benefits of a regulated homebuilding sector. As one of Ontario’s newest regulators, HCRA is dedicated to providing the highest level of service to everyone they serve.

HCRA provides a flexible, hybrid and collaborative work environment, with an array of benefits as well as considerable time off allowances. Additionally, as a mid-sized organization, team members have direct exposure to senior management on a regular basis and they get the opportunity to work on a range of assignments with significant responsibilities. By joining the HCRA, you'll be a part of the establishment of a growing regulator that is passionate, engaged, forward-thinking and innovative.

**WHAT THE POSITION IS**:
We are looking for a one-year, maternity-leave coverage **Acting Assistant Deputy Registrar, Professional Conduct** to contribute to our fair, effective, and proactive operations by managing the Professional Conduct Unit, ensuring effective complaint management, risk management, and compliance oversight. This role focuses on implementing a risk management and harm reduction approach in all aspects of professional conduct oversight. The Acting Assistant Deputy Registrar, Professional Conduct will be **responsible for** recommending enforcement actions and providing expert guidance and recommendations on complaint file decisions** to both the Deputy Registrar and Registrar.

A significant aspect of this role involves people management, where the Acting Assistant Deputy Registrar, Professional Conduct will **lead a large team**, ensuring that staff are motivated, guided, and supported in their roles. The Director will **oversee the development and execution of transparent and effective complaint management and inspection processes**, ensuring that these are carried out with the utmost integrity and efficiency.

**WHAT SUCCESS LOOKS LIKE**:
**Deep knowledge of the New Home Construction Licensing Act, 2017, and related regulations is critical**, ensuring that all actions taken are in strict adherence to the legal framework governing the industry. The ability to build and maintain strong relationships with a diverse range of stakeholders, including consumers, builders, and internal teams, is vital for fostering an environment of trust and collaboration.
- Accommodation, if _required_, will be provided throughout the hiring process _in accordance with_ the Ontario Human Rights Code._
- HCRA is committed to providing an atmosphere free from barriers that promotes equity, inclusion and belonging. We are an equal opportunity employer and do not discriminate against employees or qualified applicants _on the basis of_ race, religion, ethnicity, national origin, ancestry, marital or family status, age, gender identity or expression, gender, sexual orientation, disability, or any other characteristic protected by law._
- The Home Construction Regulatory Authority (HCRA) acknowledges that we are on the traditional territory of many nations including the _Mississaugas_ of the Credit, the _Anishnabeg_, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, _Inuit_ and Métis peoples. HCRA also acknowledges that Toronto is covered by Treaty 13 signed with the _Mississaugas_ of the Credit, and the Williams Treaties signed with multiple _Mississaugas_ and Chippewa bands._

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