Client Relations Specialist

1 month ago

Etobicoke, Canada Gallant and Toole Full time

Are you driven by innovation and learning? — Yes? We are looking for you

**About You**:
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture here

Here, we love to work with diverse minds to bring out the best results for our clients.

**Position Overview**:
We are on the lookout for a compassionate and committed individual to enhance our team as a Client Relations Specialist. **This is a 6 months contract position(chances of extension). **This pivotal role demands an individual who can blend exceptional customer service with expert handling of immigration-related inquiries, ensuring our clients receive unparalleled support and guidance. As the cornerstone of our client interaction, you will be instrumental in building trust and confidence in our services, guiding clients seamlessly through their immigration journey.

**Roles & Responsibilities**:

- **Client Communication and Support**: Serve as the first point of contact for client inquiries, resolving issues promptly and providing guidance on immigration processes in a professional manner.
- **Case Management**: Take comprehensive responsibility for client case files from initiation to completion, ensuring the accuracy and organization of essential documents such as passports, educational certificates, and work experience letters.
- **Relationship Building**: Develop and maintain strong relationships with clients through consistent, empathetic, and personalized communication, understanding their unique needs and concerns.
- **Solution-Oriented Support**: Listen attentively to client needs, offering bespoke advice and solutions to enhance their experience and satisfaction with our services.
- **Collaboration and Coordination**: Work closely with internal teams to address complex issues, ensuring client needs are resolved efficiently and effectively.
- **Record Keeping**: Accurately document all client interactions, transactions, and feedback in our CRM system, aiding in the delivery of a streamlined client experience.
- **Continuous Learning**: Stay abreast of the latest industry trends, regulatory updates, and technological advancements to offer informed and up-to-date guidance to clients.

**Job Specification Requirements**:

- **Experience**: Prior experience in a paralegal role or similar position involving immigration documents is strongly preferred. Experience in client engagement, account management, or customer service roles is advantageous.
- **Language Requirement**:Mandarin/ Vietnamese is required
- **Communication**: Outstanding verbal and written communication skills, coupled with the ability to empathize and connect with a diverse client base.
- **Problem-Solving**: Demonstrated ability to think critically and creatively to solve problems and address client concerns effectively.
- **Empathy and Patience**:A patient, empathetic approach, with a genuine commitment to assisting clients and ensuring their satisfaction and trust in our services is a must have.
- **Technical Proficiency**: Skilled in using CRM software, Google Workspace and relevant tools/systems for efficient client management.
- **Adaptability**: Flexibility to adjust to changing priorities and schedules, maintaining high-quality service standards under pressure.
- **Education**: A Bachelor's degree is required. Additional education or training in customer service is a plus.

**What We Offer**:

- Competitive compensation package
- Lucrative performance-based bonus.
- Paid time off
- Paid sick days
- Opportunities for professional development and career advancement.
- Collaborative and engaging work environment.
- Team lunch & learn
- The chance to make a meaningful impact on the lives of individuals and families seeking a better future in Canada.
- We maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law._

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: $50,000.00-$60,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Etobicoke, ON M9C 5L5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required

  • Client Relations Specialist

    5 months ago

    Etobicoke, Canada Immigrate AI Full time

    Welcome to Immigrate.ai, an ambitious disruptor poised to soar to unicorn status in the near future. At the forefront of innovation, we're harnessing the power of artificial intelligence to revolutionize the immigration landscape, paving the way for a brighter, more accessible future. We are dedicated to delivering cutting-edge solutions that not only meet...

  • Client Relations Specialist

    1 month ago

    Etobicoke, Canada Aspiring To Go Full time

    Are you driven by innovation and learning? — Yes? We are looking for you! **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy...

  • Client Relations Specialist

    1 month ago

    Etobicoke, Canada Aspiring To Go Full time

    Are you driven by innovation and learning? — Yes? We are looking for you! **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy...

  • Client Relations Coordinator

    5 months ago

    Etobicoke, Canada Bond Consulting Group Full time

    Bond Consulting Group is a unique professional services firm. We are a leading SR&ED consulting firm, located in Toronto. SR&ED stands for "Scientific Research & Experimental Development" - it is the name of the largest and most important corporate tax incentive program in Canada, available to all businesses in fields of science, technology, or medicine. The...

  • Client Coordinator

    5 months ago

    Etobicoke, Canada Compliance Mentorz Inc Full time

    **Job Title: Backend Operations Specialist** **Company**: Compliance Mentorz **Location**: Brampton,ON **Job Type**: Full-Time **About Us**: Compliance Mentorz is a leading risk and safety consulting firm committed to ensuring organizations meet and exceed regulatory compliance standards. Our team of dedicated experts works with clients across various...

  • Client Coordinator

    5 months ago

    Etobicoke, Canada Compliance Mentorz Inc Full time

    **Job Title: Client Co ordinator** **Company**: Compliance Mentorz **Job Type**: Full-Time **About Us**: Compliance Mentorz is a leading risk and safety consulting firm committed to ensuring organizations meet and exceed regulatory compliance standards. Our team of dedicated experts works with clients across various industries to assess risks, implement...

  • National Client Care Specialist

    5 months ago

    Etobicoke, Canada Brinks Full time

    **Position Title**: National Client Care Specialist **Reports to**: Sr. Manager, Customer Care **Location**: 95 Browns Line, Etobicoke **Position Overview** The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers on a...

  • Client Support Specialist

    1 month ago

    Etobicoke, Canada Gallant and Toole Full time

    Are you driven by innovation and learning? — Yes? We are looking for you! **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy...

  • Recruitment Specialist

    2 weeks ago

    Etobicoke, Canada Appoint Staffing Full time

    Appoint Staffing is actively looking for a Recruitment Specialist in order to assist the hiring of Contingent Labor Workforce for important clients in operations. We are actively seeking a skilled Recruitment Specialist to join our team of professionals. This job is for you if you are looking for a job that leads you towards countless opportunities for...

  • Industry Specialist

    2 weeks ago

    Etobicoke, Canada Humber Full time

    **Industry Specialist - SSE - FT Support (4 positions)** - (31233) **Find Your Spot at Humber** - At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a...

  • Tattoo Design Specialist

    3 weeks ago

    Etobicoke, Canada Flame Wise Ink Limited Full time

    Job Title: Tattoo Design SpecialistOverview:Flame Wise Ink Limited is seeking a skilled Tattoo Design Specialist to join our team. As a Tattoo Design Specialist, you will be responsible for creating custom designs for clients. This is a unique opportunity to showcase your artistic skills and work in a dynamic environment.Responsibilities:- Create custom...

  • Female Support Specialist

    2 weeks ago

    Etobicoke, Canada Kijiji user Full time

    Job Title: Female Support SpecialistWe are seeking a Female Support Specialist to join our team in the Entertainment industry. The successful candidate will provide one-on-one support to our clients, including personal care and needs.Key Responsibilities:Provide personal care and support to clientsAssist with daily tasks and activitiesMaintain a safe and...

  • Accounting Specialist

    2 months ago

    Etobicoke, Canada Ontario Health atHome Full time

    **Job Description**: We are currently recruiting an **Accounting Specialist** **Competition #**: FY2425-070 **Date Posted**: September 11, 2024 **Date Closed**: Until Filled **Start Date**:as soon as possible **Reports to**:Manager, Finance **Job Rate**:CUPE Salary Band 3: $31.46 to $36.94 per hour **Category**:Permanent...

  • Merchant Services Specialist

    5 months ago

    Etobicoke, Canada Universal Payments Inc. Full time

    **Merchant Services Specialist** Etobicoke, Ontario We are currently searching for a full-time Merchant Services Specialist to work directly with our clients and partners as a product expert and go-to specialist. If you want to be part of a team that is made up of industry-leading payment, financial services and technology professionals and are an...

  • Occupational Therapist

    6 days ago

    Etobicoke, Canada William Osler Health System Full time

    Job SummaryWe are seeking an experienced Occupational Therapist to join our team as an Occupational Therapist - Client-Centred Care Specialist. In this role, you will provide high-quality occupational therapy services to patients with various physical, perceptual, and cognitive needs.Key ResponsibilitiesConduct comprehensive assessments to determine...

  • Client Liaison

    5 months ago

    Etobicoke, Canada Bond Consulting Group Full time

    Bond Consulting Group is a unique professional services firm. We are a leading SR&ED consulting firm, located in Toronto. SR&ED stands for "Scientific Research & Experimental Development" - it is the name of the largest and most important corporate tax incentive program in Canada, available to all businesses in fields of science, technology, or medicine. The...

  • Technical Sales Specialist

    4 weeks ago

    Etobicoke, Canada Brook Crompton Full time

    Job Title: Technical Sales SpecialistBrook Crompton is seeking a highly skilled Technical Sales Specialist to join our team. As a Technical Sales Specialist, you will be responsible for promoting and selling our industrial supplies to existing and new clients.Key Responsibilities:Estimate costs of installing equipment and provide quotes to clientsOversee the...

  • Technical Sales Specialist

    4 weeks ago

    Etobicoke, Canada Brook Crompton Full time

    Job Title: Technical Sales SpecialistBrook Crompton is seeking a highly skilled Technical Sales Specialist to join our team. As a Technical Sales Specialist, you will be responsible for promoting and selling our industrial supplies to existing and new clients.Key Responsibilities:Estimate costs of installing equipment and provide quotes to clientsOversee the...

  • Client Account Manager

    5 months ago

    Etobicoke, Canada ADP Full time

    **: The position of Client Account Manager (CAM) supports our Employee Financial Solutions organization and is focused on the Fund Direct (FD) and SmartCompliance (SC) business. This position is responsible for ensuring satisfaction and providing service excellence for an assigned client base of FD/SC Canada clients. Acts as second level support for the...

  • Inventory Control Specialist

    5 months ago

    Etobicoke, Canada Food World Supermarket Full time

    **Job Title: Inventory Control Specialist** **Company: Food World Supermarket** **Location**: Etobicoke, Ontario **Job Type**: Full-time **About Us**: Food World Supermarket is a leading company specializing in the import and distribution of high-quality products from around the world. With a strong commitment to excellence and customer satisfaction, we...