Service & Dispatch Coordinator
4 months ago
**MAIN RESPONSIBILITIES -Administration**:
- Order entry and payment entry for calls taken for all companies
- Partner with dispatch about asbestos bins
- Entry, scheduling and tracking all toilet and fencing rentals
- Updating appropriate tracking spreadsheets
- Monitoring and signing off on toilet/bill payments
- Corresponding with toilet provider for drop offs and pickups
- Preparing envelopes for items that need mailing
- Take credit card bill payments from customers
- Disposal Slip review
- Monitor supply levels and order office supplies for office, scale house and shop supplies once per week
- Daily billing review
- Truck production reports
- Answer phones, utilizing multiple phone line system
- Support and cover Dispatch when required
- All other duties as assigned
**MAIN RESPONSIBILITIES - Dispatch**:
- Assist with scheduling and dispatching of container bins, RDN and other appointments/manifests
- Coordinating - Bins/Garbage/Material/Hauling
- Coordinating with Shop - truck servicing/moves - including coordination to get drivers to and from the shop
- Coordinate hired trucks
- Create special hauling permits for oversize/unique loads as required
- Review completed jobs in CRO, check for photos and slips to ensure complete and accurate
- All other duties as assigned
**SKILLS AND ABILITIES**:
- 3-5 years’ experience in a customer service role
- 1-3 years experience short-haul truck dispatching, preferred
- Business Related University Degree or Diploma, preferred
- Proficient with Microsoft Office
- Ability to adapt quickly to new systems
- Analytical and detail-oriented
- Ability to meet deadlines and adapt to rapidly changing priorities
- Strong organizational and time management skills
- Team-oriented, positive attitude and strong communication skills
- Strong customer service skills
- Civil Construction knowledge would be an asset
- Ability to sit for extended periods
Pay: $50,000.00-$60,000.00 per year
**Experience**:
- Microsoft Office: 1 year (required)
- Customer service: 1 year (required)
- Time management: 1 year (required)
Work Location: In person
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