Sales Support Agent

6 months ago


Boisbriand, Canada Damotech Full time

**TECHNICAL SALES AGENT / SALES SUPPORT AGENT**

Are you the kind of person who doesn't like routine and who prefers to evolve within a company that promotes a positive attitude and a dynamic work environment? If so, our sales team absolutely wants to meet you

**WHAT YOU WILL ACCOMPLISH**

The Sales Support Centre agent will work within the team to support the U.S and Canadian dealer network (excluding Quebec) and sales representatives. This support includes providing quotations, processing orders and answering all general and technical questions

**YOUR DAILY**
- Prepare quotes and process customer orders in the system
- Calculate freight and installation costs
- Perform calculations to suggest product solutions for quotes
- Be a liaison between our customers and the different departments within Damotech, and support the various departments in certain tasks
- Be prepared and willing to move from task to task to fulfill immediate needs
- Be prepared to complete the training period of approximately 3 months full-time in the office

**AT DAMOTECH, YOU WILL HAVE**:

- Hybrid work schedule: 3 days from the office & 2 days from home Membership at _Gym Centre Performe Plus _and corporate discounts at Idolem Yoga
- Subscription to the telemedicine service, _Dialogue_
- Excellent insurance plan including dental, vision, medical, life and disability insurance
- Quarterly team building activities
- Modern offices located near restaurants and stores
- Company culture based on collaboration, dedication, innovation, efficiency, and positive attitude

**YOU BRING WITH YOU**
- 3 years of experience in B2B customer service.
- Diploma of college studies (technical discipline)
- Perfectly fluent in English

**DAMOTECH**

Ranked in the Growth 500, Damotech is the largest provider of pallet repair & protection solutions, software and engineering in North America. Damotech has developed a range of patented products to meet the needs of its customers, including 225 Fortune 500 companies.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- BOISBRIAND, QC: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work Location: Hybrid remote in BOISBRIAND, QC



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