Coordinator, Pro Sales Support

4 weeks ago

Boisbriand, Canada Rona Inc. Full time

**Please note that**:

- **Hybrid : 3 days office / 2 days home**:

- Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our office located in Boisbriand (Quebec), to come to the office on a regular basis.
- We require all our head office associates to be proficient in French, spoken and written.

At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match

**Our expectations**

The incumbent must be a quick learner and resourceful; this will help them solve challenges effectively. This person must be recognized for their hard work, punctuality, and sense of responsibility, ensuring consistency and reliability in all their tasks. They must be quick-witted, open to change, and positive, coupled with a contagious energy that motivates their colleagues and inspires a healthy working environment.

**Your role**
- Manage Pro customer ordersnationwide, for both regular and special orders
- Work closely and maintain good relations with sales representatives, the delivery and receiving team, and with colleagues
- Understand the challenges faced by Pro customers to be able to advise them and find solutions tailored to their needs
- Keep abreast of new products on the market, as well as their features and functions, through appropriate training

**The qualifications we are looking for**
- Experience in a similar position and/or knowledge of the construction industry
- Experience in customer service
- Knowledge of company software: MMS, Soda, and other systems (an asset)

**By joining the RONA family, you’ll enjoy many benefits, such as**:

- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more

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