Agent, After-sales Service
6 months ago
Under the supervision of the Team Lead, Application and Customer Service, the After-Sales Service Agent is responsible for coordinating the various requests from internal and external customers of the After-Sales Service Department.
**MAIN RESPONSIBILITIES**:
- Coordinate and follow up all customer requests with the after-sales service teams;
- Prioritize support requests and assign them to Kinova resources;
- Ensure excellent quality of service;
- RMA (Return-Material-Authorization) management, including service-related work orders and other documentation in the ERP system;
- Complete and submit commercial service offers;
- Administrative support for the department (Boisbriand and GmbH);
- Participate, as required, in logistics management (transport-BOL-tracking);
- Recommend improvements to support procedures;
- All other tasks related to the role.
POSITION REQUIREMENTS
- College diploma in administration or related field;
- Experience in customer service;
- Excellent ability to manage priorities and organize work;
- Bilingual (French/English).
- ASSETS
- Proficiency with Office suite and knowledge of Google Drive;
- Knowledge of additional languages.
WHAT WE OFFER
- Competitive salaries;
- Group RRSP with employer contribution;
- Group insurance paid at 50% by Kinova;
- Stable schedule;
- Up to 4 weeks of vacation;
- Personal days off in addition to vacation;
- Snacks, coffee, and fresh fruit at all times;
- A dedicated and great work team;
- A state-of-the-art environment;
- A company culture focused on the development of each individual;
- Free parking;
- Electric vehicle charging stations;
- Regular social and sporting events;
- And much more, but you'll have to meet us to learn more...
-
After-sales Service Technician
6 months ago
Boisbriand, Canada Kinova Full timeAs an after-sales service technician, you will be responsible for the support of Kinova's products. You will be responsible for repairs and follow up on support requests to ensure that our products are 100% functional and that their performance meets our customers' expectations. **MAIN RESPONSIBILITIES**: - Perform repairs on Kinova products; - Electronic...
-
After-sales Service Technician
7 months ago
Boisbriand, Canada Kinova Full timeAs an after-sales service technician, you will be responsible for the support of Kinova's products. You will be responsible for repairs and follow up on support requests to ensure that our products are 100% functional and that their performance meets our customers' expectations. **MAIN RESPONSIBILITIES**: - Perform repairs on Kinova products; - Electronic...
-
Sales Support Agent
7 months ago
Boisbriand, Canada Damotech Full time**TECHNICAL SALES AGENT / SALES SUPPORT AGENT** Are you the kind of person who doesn't like routine and who prefers to evolve within a company that promotes a positive attitude and a dynamic work environment? If so, our sales team absolutely wants to meet you! **WHAT YOU WILL ACCOMPLISH** The Sales Support Centre agent will work within the team to support...
-
After-sales Service Technician
7 months ago
Boisbriand, Canada Kinova Inc. Full timeYou will be responsible for repairs and follow up on support requests to ensure that our products are 100% functional and that their performance meets our customers' expectations. MAIN RESPONSIBILITIES Perform repairs on Kinova products; Electronic defect analysis; Soldering and repair of electronic components; Mechanical repairs; Take charge of...
-
Bilingual Bdc Agent
7 months ago
Boisbriand, Canada Activix Full timeThe BDC Agent will work in the Activix division of Trader Corporation and will be responsible for contacting potential car dealership customers to schedule an appointment and follow up during the purchasing process. As an Activix employee, you'll be part of a team that's a leader in automotive training, performance analysis and customer contact management...
-
Intervention Agent
3 weeks ago
Boisbriand, Quebec, Canada Servirplus Full timeRecherche de Agents d'intervention à temps partiel ou completL'équipe de Servirplus recherche des agents d'intervention dynamiques et motivés pour rejoindre notre équipe dans les Laurentides.Responsabilités• Travailler selon vos disponibilités, temps partiel ou complet• Assurer le support, la surveillance, l'accompagnement et...
-
Procurement Indirect Goods and Services Agent
7 months ago
Boisbriand, Canada MHI RJ Aviation ULC Full time**MHIRJ Procurement Indirect Goods and Services Agent** Mitsubishi Heavy Industries Regional Jet (MHIRJ) provides a comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry. Headquartered in...
-
Agent(E) Service à La Clientèle
4 months ago
Boisbriand, Canada ÉCOLE DE CONDUITE TECNIC Full time**Agent(e) service à la clientèle** Vous verrez, c’est gratifiant de faire la différence auprès des jeunes dans un moment charnière de leur vie! **En devenant agent(e) service à la clientèle chez Tecnic**: - Jouez un rôle essentiel, au sein de notre entreprise, en conseillant nos clients ; - Travaillez dans une ambiance chaleureuse ; -...
-
Sourcing Agent
4 months ago
Boisbriand, Canada Aston Carter Full time**Description**: Daily tasks: - This person will be dealing with a major interior’s supplier as well as other smaller interior suppliers ( Interior of aircrafts can be seats, bins, walls, lighting etc.) - Their main responsibility will be to review the existing contract and ensure that the suppliers are following the contract regarding pricing, lead times...
-
Sales Development Representative
6 months ago
Boisbriand, Canada PMR Catalytic Converter Recycling Full timeWe are looking for a motivated individual to join our team as a Sales Development Representative at our office in Mirabel! In this role, you will funnel leads into our sales pipeline by identifying, connecting with, and qualifying prospects. **BENEFITS AND CONDITIONS** - 3-week vacation following 6 months of service. - 2 paid personal days after 3 months of...
-
Agent de Location Interne/ In-house Rental Agent
2 months ago
Boisbriand, Canada Mastermind Realty Group Full time**À propos de nous** Mastermind Realty Group est une entreprise de gestion immobilière dédiée à fournir des expériences de location exceptionnelles à nos locataires et une valeur ajoutée pour nos propriétaires. Nous recherchons un agent de location bilingue et motivé pour rejoindre notre équipe et soutenir nos opérations de location. **Aperçu...
-
Agent de Liaison
3 months ago
Boisbriand, Canada Subaru Rive-Nord Full time**Agent de liaison**: Emploi - Permanent Temps plein - **Agent/commis** Atelier: Centre de collision Rive-Nord -Boisbriand Québec J7H 0E1 Début**:2024-09-10** - Fin **:0000-00-00** Horaire: Lundi au vendredi **Description: **Depuis plus de 10 ans, le Centre de Collision Rive-Nord est un atelier à la fine pointe de la technologie. Il utilise de...
-
Agent/agente de Soutien Aux Utilisateurs
1 month ago
Boisbriand, Canada Nüway360 Full time**Work Term**: Temporary **Work Language**: English or French **Education**: **Experience**: Études Diplôme d'études secondaires ou l'équivalent Milieu de travail Détaillant et grossiste de matériel et logiciel informatique Tâches Faire rapport de la performance des systèmes et des réseaux informatiques Répondre aux utilisateurs qui rencontrent des...
-
Agent à La Comptabilité
6 months ago
Boisbriand, Canada Dimensions Portes et Fenêtres inc Full time**Agent(e) à la comptabilité** Un emploi de qualité, ça t’intéresse ? Chez Dimensions Portes et Fenêtres, souvent quand on parle de qualité on parle de nos produits, mais pour faire ces produits de qualité, ça passe absolument par des journées de qualité ! Du respect, de l’écoute, de la reconnaissance, de la flexibilité, des attentions...
-
Agent(E) en Approvisionnement Stratégique
6 months ago
Boisbriand, Canada MHI RJ Aviation ULC Full time**Agent(e) en approvisionnement stratégique** **Bienvenue chez MHIRJ !** Chez MHIRJ, nous reconnaissons la valeur de nos gens, et souhaitons les inspirer à exceller et à produire des résultats positifs pour l’ensemble de nos partenaires. Nous offrons un milieu de travail qui favorise et célèbre la croissance, la collaboration, la créativité et la...
-
Letter Carrier
7 months ago
Boisbriand, Canada Canada Post - Postes Canada Full timeJob Requisition Id: 176470 Business Function: Delivery Operations Primary City: Boisbriand Other Location(s): Province: Quebec Employment Type: On Call Employment Status: Temporary Language Requirement: English or French Essential (Either/OR) Number of Vacancies numberOpenings Recruiter’s name: FATIMA BOUZIDI-IDRISSI Position Reports To: LUCIANO...
-
Agent Logistique Transport Routier
6 months ago
Boisbriand, Canada Lazr Freight Inc Full time**Description du poste** Agent logistique transport routier À titre d’ambassadeur.rice de l’entreprise, le.la commis fournit un service de qualité, courtois et rapide aux clients et aux partenaires de l’entreprise. Il,Elle participe à la coordination des déplacements des marchandises. Il,Elle participe également à la planification logistique...
-
Sales Assistant/assistant(E) Comercial(E)
6 months ago
Boisbriand, Canada Groupe Bugatti Full time**Aperçu du poste**: Nous recherchons un(e) Assistant(e) Commercial(e) pour rejoindre notre équipe. Le rôle principal de l'Assistant(e) Commercial(e) est de soutenir l'équipe des ventes dans toutes les tâches administratives et d'assurer un excellent service client. **Responsabilités**: - Traiter l'ensemble du processus de saisie des commandes avec...
-
Agent Méthodes
6 months ago
Boisbriand, Canada Abipa Canada Inc Full time**Qui sommes-nous ?** **Abipa International est une entreprise de fabrication de pointe de composants complexes en métaux spécialisés pour l’industrie aéronautique. Établi sur 3 continents (Amérique du Nord, Europe et Afrique) et 6 sites manufacturiers.** **Nous offrons de l’usinage de haute précision et de l’assemblage mécanique de...
-
Agent/e - We
6 months ago
Boisbriand, Canada Bdc Solutions Full timeBDC Solutions, le plus performant des centres d'appel, est actuellement à la recherche de plusieurs employés! Vous êtes à la recherche d’un emploi stimulant dans un environnement de travail agréable, BDC Solutions est fait pour vous! Responsabilités: Le titulaire du poste agit comme agent de liaison pour plusieurs concessionnaires automobiles. Nous...