Administrative Assistant/receptionist
3 weeks ago
Marina's Swim School is looking for a professional and experienced Admin Supervisor representative with a good team spirit and professionalism, patience, and a “people-first” attitude. The applicant must possess the following skills:
- Handling customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Learning to identify customer needs or desires in order to recommend the appropriate product or service.
- Learning the software systems used by the company to be able to communicate effectively with incoming inquiries.
- Keeping a record of incoming inquiries to be able to reference at a later date.
- Maintaining cleanliness and hygiene in the workplace.
- Working with colleagues when necessary to resolve customer complaints.
- Providing feedback to other departments to help improve sales, marketing, and business processes.
- Learning about the products inside and out to be able to answer any questions from customers.
- Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
- Direct and control corporate governance and regulatory compliance procedures within establishment
- Plan, administer and control budgets for contracts, equipment and supplies
- Prepare reports and briefs for management committees evaluating administrative services
- Interview, hire and oversee training for staff.
- **Employment requirements**:
- A bachelor's degree or college diploma in business administration or a related administrative services field is usually required.
- Several years of experience at a professional level in business administration, finance or administrative services are usually required.
**Job Types**: Full-time, Part-time
Part-time hours: 16-24 per week
**Salary**: From $21.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- RICHMOND, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Front desk: 2 years (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Application deadline: 2023-06-15
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