Mental Health Mobile Crisis Worker

2 weeks ago

North York, Canada Canadian Mental Health Association Toronto Branch Full time

**Mental Health Crisis Worker** -** **Northwest Toronto Community Crisis Services (Relief, 12 Months Contract)**:
**The Role and Opportunity**

The Canadian Mental Health Association is looking for a Mental Health Crisis Worker for the newly funded Northwest Toronto Community Crisis Service (NTCCS). This service provides 24/7 support to people experiencing a mental health and/or addiction crisis in northwest Toronto. This pilot program is part of a City of Toronto police reform initiative that is evaluating the effectiveness and impact of non-police-led responses to people experiencing non-emergency crises. This program aims to reduce the harms experienced by people who have mental health and addictions challenges as well as Black, Indigenous, racialized, LGBTQ2+ and other marginalized individuals. The NTCCS is governed in partnership with a Collaborative which includes the following organizations:

- Addiction Services Central Ontario
- Black Creek Community Health Centre
- Black Health Alliance
- Canadian Mental Health Association Toronto
- Caribbean African Canadian Social Services
- Jane Finch Centre
- Rexdale Community Health Centre
- Yorktown Family Services

Canadian Mental Health Association (CMHA) is the most established and extensive community mental health organization in Canada. We identify and respond to Canada’s most pressing mental health and addictions priorities. At the national level, we push for nationwide system and policy change. At the community level, millions of people in Canada rely on CMHA’s extensive grassroots presence. Since 1918, CMHA has grown to provide mental health services and supports across Canada in over 330 communities. CMHA Toronto was, established in 1953. CMHA Toronto proudly provides services to over 10,000 clients per year, in 31 programs at 13 locations across the City of Toronto. Our services are delivered by a passionate and diverse team. Join us in providing high quality mental health and addictions services, advocating for a better mental health and addiction system, and providing education and mental health and addiction supports to clients across Toronto.

**RESPONSIBILITIES**

The Crisis Worker will be part of a multi-disciplinary Mobile Crisis Response Team, which will provide crisis response 24 hours a day, 7 hours a week. This team is a multidisciplinary team of community crisis specialists that may include nurses, peer specialists, mental health clinicians, and concurrent disorders specialists. The Mental Health Crisis Worker will incorporate experiences in crisis assessment and intervention, de-escalation, harm reduction, suicide prevention, anti-oppressive practice, client-centered and recovery-oriented care, trauma-informed care, and culturally competent care to support individuals and families experiencing a crisis in the northwest area of Toronto. Reporting to the Program Manager, the Mental Health Crisis Worker will work within the context of CMHA’s mission and strategic directions.

The Mental Health Crisis Worker will exercise sound judgement to employ de-escalation strategies and provide suicide and risk assessments and interventions. The Mental Health Crisis Worker will have excellent clinical assessment skills to develop safety and support plans to address immediate, intermediate and long-range needs. The Mental Health Crisis Worker will work collaboratively with the person, their family, and other health service providers to facilitate access to community resources as needed.

The Mental Health Crisis Worker will participate in community outreach and liaison with key stakeholders and partners and maintain trusting, respectful and collaborative relationships with clients, families, colleagues, referral sources, service providers and the public.

The Mental Health Crisis Worker will maintain accurate and timely clinical and non-clinical records and actively participate in developing, implementing, and evaluating the Northwest Toronto Community Crisis Service through meetings, training, strategic planning and evaluation initiatives.

**SKILLS YOU BRING**

**WHY CHOOSE CMHA TORONTO?**

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:

- Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
- Work-life balance and flexibility - to ensure you have time for the things that matter to you
- Work with like-minded, passionate individuals and make an impact on mental health service delivery
- Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

**Hourly Rate: $29.1519**

CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a

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