Circle of Care Housing and Outreach Worker

3 weeks ago

North Vancouver, Canada Canadian Mental Health Association North & West Vancouver Full time

**Circle of Care Housing and Outreach Worker**

**CMHA NORTH AND WEST VANCOUVER (5 days/week)**
- Our vision: Mentally healthy people in a healthy society_

**Specific Duties and Responsibilities**

**Outreach Duties**
- Connect with people who are homeless or at risk of homelessness to provide housing search services and links to community resources.
- Build trust and rapport with clients while respecting their privacy and autonomy
- Lead and support clients to access income (Ministry of Social Development and Poverty Reduction, Income Assistance, and Persons with Disability).
- Educates, informs, and advocates for clients regarding benefits and entitlements (social assistance, rental subsidies, employment supports, low-income services i.e. food bank and food stamps)
- Build partnerships with appropriate community support including government, the Shelter, mental health services, etc. To build awareness of the program as well as to facilitate support to clients.
- Providing outreach, case management, counseling, advocacy, and other needed services to clients in any environment including the streets, shelters, hospitals, institutions, apartments, and office
- Coordinate and train volunteers, as appropriate, to support program goals within the agency’s current framework for volunteer recruitment
- Assist with required program statistical documentation and distribution including daily updating of the BC Housing database.
- Attend all regional and partnerships meetings, and training as required
- Creates, builds, and fosters partnerships with housing providers and landlords
- Assist with the orientation of new residents and foster an atmosphere of mutual interdependence and learning by encouraging peers and residents to share their skills and knowledge.

**Circle of Care Duties**
- Facilitate social and recreational programs in the home and encourage residents to participate in community programs or events, to build social networks.
- Liaises with Health Connections Clinic, interdisciplinary care teams, medical services, and other partners that are involved in the Care plan of the COC resident.
- Liaise with local maintenance contractors to facilitate repairs, as needed.
- Facilitates any moves for the residents.
- Regularly inspects the house, with the Church partner, rooms, property, and adjoining areas for any risk hazards, monitors maintenance schedule and tasks to ensure completion in a timely fashion, and checks on first aid and emergency preparedness supplies.
- Provide practical assistance and support, assisting and mentoring residents with activities of daily living such as personal hygiene, housekeeping, money management, interpersonal skills, community integration, making and keeping appointments, and other related skills as they arise.

**Qualifications**
- 2+ years of experience supporting adults with mental illness, addiction, poverty, and homelessness with a diploma or Degree in Social Services and/or an equivalent combination of education, training, and experience*.

*_We are looking for experience in the social services sector particularly, working with federal or provincial clients; acquired knowledge of the continuum of housing and barriers to accessing safe and affordable rental markets; and serving socially marginalized or disadvantaged populations with complex and multifaceted needs. Sensitivity to clients with Aboriginal ancestry and disabilities._
- Valid First Aid and CPR
- Criminal Record Check is a condition of employment
- Valid driver’s license and access to a reliable vehicle
- De-escalation training and indigenous cultural competency training are recommended

**Skills and Abilities**
- Experience working with people with mental health and/or addictions issues as well as familiarity with “the street”
- Knowledge of harm reduction principles, crisis prevention and intervention, and conflict resolution and de-escalation skills
- Ability to work independently and in a collaborative team environment with community partners.
- Trained in Naloxone administration and know the signs of a drug overdose
- Excellent oral and written communication skills
- Teamwork and leadership skills

**Hours of Work and Special Considerations**

5 days per week (35 hours), plus a daily unpaid 30-minute lunch break.
**Start Date**: ASAP

**Wage Range**: $24-26/hour depending on the level of experience.

Medical, dental, and RRSP benefits are included in this role.

We are an equity employer and encourage applicants from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientations and genders, and others who may contribute to our further diversification.

**How to Apply**

Please submit a cover letter and resume detailing your experience and qualifications **before Feb 28**

**Salary**: $24.00-$26.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday
- Weekend availability

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