Customer Service Agent, Financing

2 weeks ago

Montréal QC, Canada National Bank of Canada Full time

Youtube Video

As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills.

**Your compensation**

The salary starts at $23.50/hour. We also offer a program to reimburse tuition fees.

**Your job**
- Take calls from clients
- Answer questions related to financing products (personal loans, student loans, lines of credit, mortgage loans)
- Listen to clients’ needs and offer personalized solutions
- Refer clients with specialized needs to the correct sector

Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday and Sunday from 9:00 a.m. to 5:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.

**Your team**

Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another.

**Learning and development**

You’ll start with a training program lasting 6 to 8 weeks. Your on-the-job training will focus on learning how to help clients over the phone, and you'll be supported by a trainer.

We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.

**Prerequisites**
- High school diploma
- Customer service experience
- Aptitude for building strong relationships and proactively establishing ties with clients

sacF

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us

  • Finance Broker

    7 days ago

    Montréal, Canada Cars and Financing Full time

    '''Duties:''' - Oversee the finance and insurance operations for client files within the dealership - Provide exceptional customer service to clients during the financing process - Work closely with colleagues to ensure a smooth transaction process - Present financing options to customers and explain terms and conditions - Negotiate financing terms with...

  • Customer Service Agent

    2 weeks ago

    Montréal, QC H2X 2V4, Canada Boutique 1861 Full time

    **Company Description** Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation!), an online store and more than 75...

  • Customer Service Agent

    3 weeks ago

    Montréal, QC, Canada Corporation Adfast Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...

  • Remote Customer Service Agent, Financing

    1 week ago

    Montréal, Canada National Bank of Canada Full time

    **Primary Locations**:Montreal, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: As a Customer Service Representative for financing, you’ll use your customer service skills to respond to the changing needs of our clients. The Customer Service Centre exists to assist our clients and make a positive impact in their...

  • Customer Service Agent

    2 weeks ago

    Montréal, Canada BUSAC Immobilier Full time

    **I - IDENTIFICATION OF POSITION** COMPANY: BUSAC Real Estate TITLE: Customer Service Agent DEPARTMENT: Operations Division IMMEDIATE SUPERIOR: Administrator - Operations and Project Management WORK LOCATION: Head Office **II - SUMMARY DESCRIPTION** In the execution of his duties the Customer Service Agent receives, handles, and ensures appropriate...

  • Customer Service Agent

    4 weeks ago

    Les Jardins-de-Napierville Municipalité Régionale, QC, Canada Alterfina Full time

    Company description Alterfina is an alternative financing company. Our mission is to offer credit solutions tailored to our customers' needs, placing them at the heart of our services to promote their peace of mind. With respect. Simply. Effectively. Our vision is to offer tomorrow's financial solutions today, with the aim of being the preferred...

  • Customer Service Agent

    4 weeks ago

    Montréal, QC, Canada National Bank Full time

    Youtube Video As a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role in Montreal Answer client calls Listen to...

  • Customer Service Agent

    4 weeks ago

    Montréal, QC, Canada National Bank Full time

    As a Customer Service Agent for our Sherbrooke’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Youtube Video Your role Answer client calls Listen to clients' needs and...

  • Customer Service Agent

    4 weeks ago

    Les Jardins-de-Napierville Municipalité Régionale, QC, Canada Alterfina Full time

    Company description Alterfina is an alternative financing company. Our mission is to offer credit solutions tailored to our customers' needs, placing them at the heart of our services to promote their peace of mind. With respect. Simply. Effectively. Our vision is to offer tomorrow's financial solutions today, with the aim of being the preferred...

  • Customer Service Agent

    2 weeks ago

    Montréal, Canada Cendrex Full time

    Are you someone who prides themselves on their communication skillsand enjoys helping others? Look no further! Cendrex is a reputable North American company specializing in access panels and mailboxes and has been experiencing significant growth in recent years. Consequently, we're seeking a Customer Service Agent to join our team. In this role, you'll...

  • Customer Service Agent

    1 week ago

    Montréal, Canada Vision Group Canada Full time

    See if you are our next: **_ BILINGUAL _**CUSTOMER SERVICE AGENT** Eye Health MD (a partner of LASIK MD) is a specialty eye clinic offering advanced eye care services and cutting edge technology. It is a leader in its industry, providing world-class eye care and treatment. Our advanced eye care clinics provide specialized services to patients with serious...

  • Customer Service Agent

    3 weeks ago

    Montréal, Canada Corporation Adfast Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...

  • Agent Service à La Clientèle Financement

    2 weeks ago

    Montréal, Canada Banque Nationale du Canada Full time

    **Lieu de travail **:Montréal, Québec **Présence **:Sur lieu de travail **Statut **:Permanent **Horaire **:Temps plein **Nombre d'heures**:37.5 **Agent Service à la Clientèle Financement** Une carrière comme agent service à la clientèle financement, c’est de mettre à profit tes aptitudes en service à la clientèle pour répondre aux...

  • Financial Services Agent, Clientele

    5 days ago

    Montréal, QC, Canada Desjardins Full time

    As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to take charge of the immediate needs of members and clients by offering simple and rapid solutions in terms of...

  • Agent Soutien Fiscal

    3 weeks ago

    Montréal, QC, Canada Thomson Reuters Full time

    **ENGLISH VERSION FOLLOWS** **Titre: Agents au soutien fiscal - postes contractuels / Télétravail** **À propos du poste** Dans cette opportunité en tant qu'**Agent de Soutien fiscal**, vous allez: - Assurer le soutien à la clientèle en matière de fiscalité par téléphone et courriel, pour notre gamme de logiciels d’impôts pour Professionnels...

  • Customer Service Agent

    4 days ago

    Montréal, Canada Cendrex Full time

    Are you someone who prides themselves on their communication skillsand enjoys helping others? Look no further! Cendrex is a reputable North American company specializing in access panels and mailboxes and has been experiencing significant growth in recent years. Consequently, we're seeking a Customer Service Agent to join our team. In this role, you'll...

  • Financial Services Agent, Clientele

    7 days ago

    Montréal, QC, Canada Desjardins Full time

    As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to take charge of the immediate needs of members and clients by offering simple and rapid solutions in terms of...

  • Customer service agent

    4 weeks ago

    Québec, QC, Canada Victoriaville & Co. Full time

    Our team at Victoriaville & Co is looking for a Customer Service Agent to complete its team of Service to Distributors! Job description Reporting to the Customer Service Supervisor - Distributors, the Customer Service Agent's main responsibilities are to : Answer requests and questions from various customers in both official languages, French and...

  • Support Service Agent

    6 days ago

    Montréal, QC, Canada ACP Marketing Canada Inc. Full time

    ACP Marketing is an international company that specializes in the distribution of rail and coach products such as BritRail, National Express (UK Coach), Swiss Rail, Japan Rail, etc. We distribute these products through various sales channels such as web-based systems (ACPRail), proprietary sales systems for wholesalers (RailNet) and GDS networks for travel...

  • Banking Collections/Customer Service Agent

    4 weeks ago

    Montréal, QC, Canada National Bank Full time €24

    Youtube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. 50/hour with two salary increases projected in the first year. Our Client Contact centre is open Monday to Friday from 8:00 a.m. You’ll work full time from...