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Customer Service Agent

1 month ago

Montréal, Canada Cendrex Full time

Are you someone who prides themselves on their communication skillsand enjoys helping others? Look no further Cendrex is a reputable North American company specializing in access panels and mailboxes and has been experiencing significant growth in recent years.

Consequently, we're seeking a Customer Service Agent to join our team.

In this role, you'll report to the Customer Service Manager and assist our customers with any requests or difficulties related to our products.

Your responsibilities will include:

- Inputting necessary information into our ERP system.
- Preparing quotations.
- Following up on deliveries and returns
- Respond promptly to customerrequests and make rigorous follow-ups.

To be successful in this role, you'll need to be fluent in both French and English, as most of ourcustomers are English-speaking, know your way around Microsoft Office, be a great communicator, a team player and be able to remain patient, professional, and autonomous in your work.

Are you looking for a workplace with a stimulating work environment, competitive benefits, and a great corporate culture? Look no further Join our team at Cendrex. Our commitment to diversity management has earned us recognition as a top women-owned/run company in Quebec for fourconsecutive years.

Type d'emploi : Temps plein

Salaire : à partir de 19,00$ par heure

Avantages:

- Assurance Dentaire
- Assurance Vision
- REER Collectif
- Régimes de participation aux bénéfices
- Stationnement sur place

Horaires de travail:

- Du Lundi au Vendredi

Question(s) de présélection:

- I hereby give my consent for Charlie Agency to conduct a criminal record check as part of the hiring process for Cendrex. I therefore agree to provide my date of birth and full name in order to complete the checks. I also understand that all information collected will be treated confidentially and that only authorized persons within our organization will have access to this information. I consent to the results of this verification being kept in my confidential files.

I understand that my consent is voluntary and that I may withdraw it at any time by notifying you in writing.

Lieu du poste : En présentiel