Operations Project Coordinator

6 months ago

Mississauga, Canada Wow! Mobile Boutique Full time

Overview:
**Job Title: Operations Project Coordinator**

**Reporting to: Senior Manager, Operations**

**_
- **

**_Our team at WOW mobile boutique_** **_is passionate about providing the best-in-class wireless retail experience_** - focusing on excellence in every aspect of our business. We focus on a **personalized** customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line-up of wireless carriers, latest devices and a wide-array of accessories means we can offer an **unbiased** solution as unique as our customers. Our team makes an impact every day by offering quality **advice** to customers across Canada - making WOW mobile boutique Canada’s premiere wireless retailer.

As an **Operations Project Coordinator you are responsible for handling internal operational functions, leveraging your skills and drive to ensure that our dynamic Field Team is supported.** You have a passion for the wireless industry and are excited to work with the Operations Team to ensure our ongoing success.

**Role and Responsibilities**:

- Coordination of all maintenance actions for Kiosks, including, but not limited to, hardware ordering, hardware/parts inventory management, fulfillment, and invoice tracking.
- Vendor relationships, working with vendors and stores to coordinate maintenance.
- Manage kiosk parts inventory. Monitor usage by store, track trends, and maintain optimal inventory levels in order to fulfill store requests as needed.
- Ensure compliance with local municipality bylaws and maintain current and up to date business licensing.
- Work with our internal operations system, Intelocate, for all maintenance, hardware, uniforms, password resets, and other areas as required.
- Work with the Operations Manager for the Intelocate system within our store support team, and leverage cross functional relationships to ensure collaboration and compliance.
- Work onsite for New Store Openings and Store Relocations

**Skillset we are looking for**:

- **Be Ready**
- To be a dynamic member of the store support team.
- Collaborate cross functionally
- ** Be Real**
- Be your genuine self
- Think outside the box, and bring ideas that are uniquely you
- ** Be Great**
- Invested in personal and professional development
- Be open to constructive feedback and coaching
- Strong communication abilities and passion for relationship building
- Above average organizational skills and ability to prioritize tasks effectively
- Basic understanding of the fundamentals of municipal bylaws and how to work within the regulations
- Comfortable working with cross functional teams, and taking feedback from management and team members
- Diploma or degree in Business Management, or equivalent experience an asset
- Experience in Project Management and/or Vendor Management an asset
- Valid Divers License and/or access to transportation
- Proficiency in Microsoft Excel

Match Retail is a certified Great Place to Work® in Canada

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At Match Retail, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move... differently.

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