Customer Service Supervisor

6 months ago

North Vancouver, Canada Whole Foods Market Full time

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

**Responsibilities**:

- Supervises and delegates tasks to Team Members.
- Works with Team Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Assists in training of new Team Members, utilizing learning checklists and training materials.
- Keeps all cases and shelves clean, well-stocked and properly rotated.
- Resolves difficult customer situations.
- Ensures all necessary breaks are given.
- Communicates team concerns to the Team Leader and Associate Team Leader.
- Communicates attendance issues or concerns to Team Leader and Store Leadership.
- Sets and achieves the highest standards of retail execution.
- Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
- Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
- Provides timely, thorough, and thoughtful performance evaluations.
- Consistently communicates and models WFM vision and goals.

**Job Skills**:

- Extensive knowledge of Store Support team procedures and policies.
- Capable of teaching others in a positive and constructive manner.
- Demonstrates advanced product knowledge, maintains awareness of new products.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.

**Experience**:

- 12+ months retail experience.

**Physical Requirements / Working Conditions**:

- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures:
90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

  • Customer Service Supervisor

    1 month ago

    North Vancouver, Canada North Vancouver Recreation & Culture Full time

    **Customer Service Supervisor**: **(Recreation Facility Clerk)** **Regular Full Time** **Competition #24033R** North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking...

  • Customer Service Manager/route Supervisor

    2 months ago

    Vancouver, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...

  • Spv 15r

    2 months ago

    North Vancouver, Canada BC Public Service Full time

    Posting Title- SPV 15R - Supervisor- Position Classification- Supervisor R15- Union- GEU- Work Options- Location- North Vancouver, BC V7P 3M7 CA (Primary) West Vancouver, BC V7T 1B9 CA - Salary Range- $59,015.56 - $66,905.48 annually- Close Date- 10/25/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public...

  • Supervisor, Customer Service

    5 months ago

    North Bay, Canada Ontario Northland Full time

    **POSITION**: Supervisor, Customer Service **REPORTS TO**: Manager, Customer Service **DEPARTMENT**: Passenger Services **LOCATION**: North Bay, Sudbury, Cochrane or Timmins **REFERENCE**: 500-151-24 **SALARY**: $78,390 - $92,223 **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides...

  • Csr (Customer Service Representative)

    5 months ago

    North Vancouver, Canada Paris Service Group Full time

    _You’re the best and you want to join a team that appreciates you, where you can create your own opportunities?_ - **Who We Are**_ We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a while in Vancouver. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada Master Swift Renovation and Construction Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Master Swift Renovation and Construction. As a Customer Service Supervisor, you will be responsible for supervising a team of customer service representatives and ensuring that our customers receive exceptional service.Key...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada Master Swift Renovation and Construction Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly organized and detail-oriented Customer Service Supervisor to join our team at Master Swift Renovation and Construction. The successful candidate will be responsible for supervising a team of customer service representatives, ensuring excellent customer service, and resolving customer...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada ANEEK DEVELOPMENT LTD. Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly organized and reliable Customer Service Supervisor to join our team at ANEEK DEVELOPMENT LTD. The successful candidate will be responsible for supervising workers and projects, preparing production and other reports, and ensuring health and safety regulations are followed.Key...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada North Vancouver Recreation & Culture Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at North Vancouver Recreation & Culture. As a key member of our staff, you will be responsible for delivering exceptional customer experiences, providing information and assistance to the general public, and coordinating the training and onboarding of...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada City Cannabis Co Full time

    About the Role:We are seeking a highly skilled Customer Service Supervisor to join our team at City Cannabis Co. As a key member of our operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our retail sales floor.Key Responsibilities:Supervise and train staff to provide...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada City Cannabis Co Full time

    About the Role:As a Customer Service Supervisor at City Cannabis Co, you will be responsible for leading a team of retail sales staff to provide exceptional customer service and drive sales growth. This is a key leadership role that requires strong communication and interpersonal skills, as well as the ability to multitask and prioritize tasks...

  • Food Service Supervisor

    1 month ago

    North Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Food Service Supervisor to oversee the daily operations of our restaurant in North Vancouver.Key Responsibilities:Supervise restaurant staff to maintain high levels of customer service.Assist in training and onboarding new employees.Monitor food quality and presentation to maintain standards.Handle customer inquiries and resolve any...

  • Customer Care

    6 months ago

    North Vancouver, Canada Lafarge Canada Inc Full time

    Why work for Lafarge?: As the global leader in innovative and sustainable building materials, we’re committed to shaping a **greener**, **smarter** and **healthier** world. At Lafarge Canada Inc., **safety** comes first, **collaboration** matters and **diversity** is celebrated with people who share our desire to continually **make our materials...

  • Food Service Supervisor

    2 months ago

    North Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure excellent service for our guests at beBee Professionals in North Vancouver, Canada.Key Responsibilities:Lead a team of restaurant staff to deliver exceptional customer experiences.Collaborate with management to optimize restaurant operations and maintain high...

  • Customer Service Representative

    5 months ago

    Vancouver, Canada Vancouver Camera Service Full time

    **Overview**: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is a great opportunity for someone who enjoys working in a...

  • Supervisor, Guest Services

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada ANEEK DEVELOPMENT LTD. Full time

    Job Title: Customer Service Supervisor - Team LeadJob Summary: We are seeking a highly organized and reliable Customer Service Supervisor to lead our team and ensure excellent customer service.Key Responsibilities:Supervise and coordinate the activities of a team of customer service representatives.Ensure that customer service standards are met and...

  • Customer Service Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada ANEEK DEVELOPMENT LTD. Full time

    Job Title: Customer Service Supervisor - Leadership RoleJob Summary: We are seeking a skilled Customer Service Supervisor to lead our team and ensure exceptional customer experience. The ideal candidate will have experience in supervising workers and projects, as well as excellent communication and organizational skills.Key Responsibilities:Supervise and...

  • Continuous Improvement Supervisor

    22 hours ago

    North York, Canada Crown Food Service Equipment Full time

    **Responsibilities Include**: Company Description The Middleby Corporation is a global leader in commercial and residential kitchen equipment, as well as industrial food processing and bakery systems. With manufacturing facilities and sales offices worldwide, Middleby delivers solutions and innovations to customers globally. The company offers a wide range...

  • Gmr Guest Services Supervisor

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...