Customer Service Supervisor
3 weeks ago
About the Role:
As a Customer Service Supervisor at City Cannabis Co, you will be responsible for leading a team of retail sales staff to provide exceptional customer service and drive sales growth. This is a key leadership role that requires strong communication and interpersonal skills, as well as the ability to multitask and prioritize tasks effectively.
Key Responsibilities:
- Supervise and train retail sales staff to ensure they are meeting sales targets and providing excellent customer service
- Assign sales staff to duties and ensure they are working efficiently and effectively
- Order merchandise and manage inventory to ensure that the store is well-stocked and visually appealing
- Resolve customer complaints and issues in a timely and professional manner
- Co-ordinate activities of sales staff and ensure that the store is running smoothly and efficiently
Requirements:
- 2 years to less than 3 years of experience in a retail sales environment
- Secondary (high) school graduation certificate
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Leadership skills and ability to motivate and train staff
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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