Service Advisor

4 months ago

Burnaby, Canada Destination Auto Group Full time

Recognized as the **2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation** and one of Canada's Best Employers for Recent Graduates for 2022, **Destination Honda Burnaby** is looking for a **Service Advisor** who is looking to take the next step within their career This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company.

**It's Different Here**:

- What we can provide for you**:

- Very competitive compensation plan
- Safe of the Art Facility located in a highly desirable and new urban heart of Metro Vancouver:
- 5-minute walk to either Brentwood or Gilmore Skytrain station
- Best local and community attractions such as Whole-Foods, Save-On, Brentwood Mall, Joeys, Cactus Club and Browns Social House.
- Easy access to Highway 1 and Lougheed Highway
- An environment that is friendly, respectful, collaborative and ultimately supports your success
- Employee recognition, celebration and company culture events.
- Long term and accelerated career opportunities

**What you'll be doing**:

- Serve clients efficiently to ensure client expectations are met or exceeded.
- Liaising with technicians to confirm status of repairs, inquire about recommendations on client's vehicles.
- Identify additional service work required for vehicles and effectively communicate to clients.
- Review, explain, and monitor repair process to ensure clients are up-to-date from open to closing of service.
- Handle any client concerns / misunderstandings with a polite, courteous, and high regard manner.

**What we need from you**:

- **Can welcome our guests to the dealership as if it were your own home**:

- ** Minimum 1 years** worth of experience in a Service Advisor role.
- Automotive knowledge required to effectively communicate with customers.
- Superior customer service abilities.
- Excellent English verbal and written communication skills.
- Driven to succeed, self-starter, with a strong work ethic.
- Strong computer skills (including MS Office suite); experience with CDK and X-Time is an asset.
- Valid BC Driver's License with a clean driver's abstract.

If this sounds like you submit your resume to our human resources team today.

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