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Service Advisor

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Burnaby, British Columbia, Canada OpenRoad Auto Group Full time
Unlock Your Potential as a Service Advisor at OpenRoad Auto Group

Join our team of dedicated professionals at OpenRoad Auto Group, where you'll have the opportunity to work with a variety of OEM brands and make a real difference in the lives of our customers.

About the Role:

As a Service Advisor, you'll be the key point of contact for our customers, handling their inquiries and ensuring that their vehicles are repaired and maintained to the highest standards. Your excellent communication skills and attention to detail will make you a valuable asset to our team.

Key Responsibilities:
  • Handle customer inquiries and provide accurate information about vehicle repairs and maintenance.
  • Review and complete repair orders, ensuring that all necessary information is included.
  • Process paperwork and communicate with customers about the status of their vehicles.
  • Work collaboratively with our service team to ensure that vehicles are repaired and maintained efficiently and effectively.
  • Provide exceptional customer service, ensuring that our customers feel valued and supported throughout the repair process.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • Access to ongoing training and education.
  • A comprehensive extended health and dental plan.
Requirements:
  • Working knowledge of automotive equipment and repair procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.
  • Ability to maintain accurate records and reports.
  • A valid British Columbia driver's license.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with a strong work ethic and a commitment to excellence, we'd love to hear from you.