Representative, Insurance Service New

7 months ago

Waterloo, Canada Definity Financial Corporation Full time

Job ID : 7225
Category : Petline Insurance
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada
Posting Range : $42,400 - $78,100

Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company. As an employee of Petline, you'll service brands such as PetSecure, Peppermint, Desjardins, The Personal, Sonnet Insurance, OVMA, Hudson's Bay, Toronto Humane Society, Nova Scotia SPCA and PetShield. If you’re looking for a company that takes care of its people — and its customers — and has a track record of doing big things, get ready to love it here.

**What can you expect in this role?**
- Assist customers with policy and claims-related inquiries
- Up-sell/retain pet health insurance policies with existing customers
- Respond to, advocate and resolve customer inquiries regarding policy details and claims, in collaboration with functional specialists in Customer Care, Claims and Underwriting
- Capture notes on customer interactions using in-house system and following up with customers to obtain accurate information
- Collaborating with Quality Assurance team on continuous improvement of service and sales protocols and standards
- Recommend and up-sell policies, focusing on retention and growing the customer base to meet established targets and the customer’s needs
- Promote and educate prospective customers via inbound, outbound and online programs

**What do you bring to the role?**

For quebec based applicants: you MUST be a holder of an AMF Damage Insurance License
- High school diploma or equivalent combination of education and experience
- You have strong verbal and written communication skills
- You’re well versed in navigating multiple computer programs at once
- You’re committed to achieving individual and team goals
- You have proven ability to recognize sales opportunities in a contact center environment
- General Insurance License, Level 1 OR Level for applicants outside of Quebec

Salary range is $42,400 - $78,100

**What's in it for you?**
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Go ahead and expect a lot — you deserve it.**
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

**Background checks**
This role requires successful clearance of background checks (including criminal checks and leadership references).

LI-Hybrid

  • Insurance Representative New

    7 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7429 Category : Personal Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $42,400 - $78,100 Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family...

  • Insurance Sales Representative

    2 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    The Ontario Teachers Insurance Plan (OTIP) is seeking a skilled Insurance Sales Representative to join our team. As an Insurance Sales Representative, you will be responsible for identifying prospects' needs, influencing decisions and selling insurance products.About the Role:Tailor interactions by utilizing emerging technology solutions including phone,...

  • Insurance Customer Service Representative

    2 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    About UsThe Ontario Teachers Insurance Plan (OTIP) Group of Companies is a leader in providing benefits support and service to its members. We are committed to creating an accessible and inclusive work environment where everyone is treated with respect and dignity.SalaryWe offer a competitive salary range of $60,000 - $80,000 per year, plus bonuses that...

  • Business Development Representative

    2 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    The Ontario Teachers Insurance Plan (OTIP) is a leader in providing insurance solutions to educators. We are seeking an experienced Business Development Representative to join our team.About the RoleAs a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities in the personal lines, automobile, and...

  • Professional Insurance Sales Representative

    1 week ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    We're seeking a talented Insurance Sales Representative to join our team. As a valued member of our organization, you will have the opportunity to work with a diverse range of clients, providing them with personalized insurance solutions.This is a challenging yet rewarding role that requires strong communication and interpersonal skills, as well as the...

  • Sales Representative

    7 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Sales Representative -...

  • Sales Representative

    5 days ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Sales Representative -...

  • Sales Representative

    1 week ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    About UsAt Ontario Teachers Insurance Plan (OTIP), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization. We put our people at the centre of everything we do.Sales OpportunityWe're seeking a highly motivated Sales Representative to join...

  • Sales Representative

    2 weeks ago

    Waterloo, Canada TW Insurance Services (TWIS) Full time

    Company Description When you join the TWIS team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you...

  • Sales Representative

    22 hours ago

    Waterloo, Canada OTIP (Ontario Teachers Insurance Plan) Full time

    OTIP and its group of companies (Curo, TWIS) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. We are excited to share that our TWIS broker team is growing and we are...

  • Sales Representative

    2 weeks ago

    Waterloo, Canada TW Insurance Services (TWIS) Full time

    Company Description When you join the TWIS team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you...

  • Sales Representative

    5 days ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Sales Representative -...

  • Insurance Customer Service Representative

    1 month ago

    Waterloo, Ontario, Canada FamGuard Group of Companies Full time

    We are seeking a highly skilled Insurance Customer Service Representative to join our team at the OTIP Group of Companies (OGC). As an Insurance Customer Service Representative, you will play a vital role in providing exceptional customer service to our members by addressing their inquiries and resolving any issues they may have.Company OverviewThe OGC is a...

  • Customer Service Representative

    22 hours ago

    Waterloo, Canada OTIP (Ontario Teachers Insurance Plan) Full time

    Customer Service Representative - Home & Auto Insurance (Remote and hybrid work arrangements available) OTIP Group of Companies (OGC) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career...

  • Representative, Insurance Sales New

    7 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7226 Category : Petline Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $42,400 - $78,100 Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family...

  • Insurance Sales Professional

    2 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Unlock your potential with a rewarding career in insurance sales at the Ontario Teachers Insurance Plan (OTIP).About UsWe're more than just an insurance company - we're a team of dedicated professionals passionate about making a difference in our customers' lives.The OpportunityWe're seeking an experienced Sales Representative to join our dynamic team. As an...

  • Customer Service Professional

    1 week ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company OverviewThe Ontario Teachers Insurance Plan (OTIP) is a leader in providing benefits and services to educators. At OTIP, we believe in putting our people at the centre of everything we do.SalaryWe offer a competitive salary with an estimated range of $65,000 - $85,000 per year, depending on experience and qualifications.Job DescriptionAs a Bilingual...

  • Insurance Account Representative

    7 months ago

    Waterloo, Canada Dave Watters - Desjardins Agent Full time

    The Desjardins Group is a Canadian financial service cooperative and the largest federation of credit unions in North America. A subsidiary of Desjardins Group, Desjardins General Insurance Group (DGIG) is a leading insurance company in Canada and operates the largest insurance agency network in Ontario. It offers a full range of financial products and...

  • Disability Service Representative

    5 days ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Disability Service...

  • Insurance Broker

    1 week ago

    Kitchener-Waterloo, Canada TW Insurance Services Ltd. oa AGR Insurance Brokers Inc. Full time

    Every industry and profession has its own special characteristics, just as individuals do. At TWIS, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs with one goal in mind: protecting the interests of our customers. We are a proud nationally licensed brokerage,...