Industrial Solutions Inc

2 weeks ago

Sherwood Park, Canada Industrial Solutions Inc Full time

**Company Description**

Industrial Solutions is a Canadian-owned and operated company that has been providing optimal solutions for industrial automation, communication, computing, and electrical supply since 1992. We specialize in meeting the needs of customers in various industries, including oil and gas, power and utilities, water treatment, renewable energy, forestry, mining, transportation, and food and beverage. Our commitment to customer service and support sets us apart, as we pride ourselves on delivering the highest level of assistance and guidance for both small and large projects.

This is an exciting opportunity to join our growing team where you will receive support from experienced management and team members.

**Role Descriptions**:
**Inside Technical Sales & Support Position**:
A multi-facet position is available for a motivated individual with experience in computer assembly, repair, troubleshooting, installation of Microsoft Windows operating systems, and Ethernet networking.

In addition to computer technician-related tasks, this position also involves important inside sales-related responsibilities such as providing customers pricing quotations, technical documentation, verbal and written technical support for computers, and a variety of industrial automation, networking, and communications-related hardware and software products.

Daily shipping and receiving processes will also be an important component of this position, some experience in this area will be an asset.

This multi-facet position requires a highly self-motivated individual, who can work well independently with mínimal supervision and also within a team environment.

Organizational skills are required, as is the ability to set priorities and adjust dynamically as daily circumstances change. Excellent English written and verbal communication skills are required.

A technical degree with a related skill set is preferred.

**Qualifications**

**- **Strong customer service skills

**- **Excellent communication skills, verbal and written

**- **Preparing quotations and gathering technical documentation

**- **Computer assembly, repair, troubleshooting, and installation of Microsoft Windows

**- **Basic Ethernet Networking understanding

**- **Ability to work well in both a team environment and an individual environment

**- **Bachelor's degree and or Technical degree in a related field is preferred

**Outside Technical Sales & Support Position**:
This is a full-time role as a Technical Sales Representative based in Sherwood Park, AB. As a Technical Sales Representative, you will be responsible for understanding customer needs, providing technical solutions, and delivering exceptional customer service. This includes conducting sales activities inside and outside of the office, building relationships with clients, preparing and providing quotations and related technical documentation including product demonstrations as required, and ensuring customer satisfaction.

**Qualifications**
- Technical inside and outside sales skills
- Strong customer service skills
- Excellent communication skills, verbal and written
- Preparing quotations and gathering technical documentation
- Ability to provide product demonstrations as required
- Experience in the industry is an asset
- Experience in automation, network communications, computing, electrical, and instrumentation is an asset
- Ability to work well in both a team environment and an individual environment
- Bachelor's degree and or Technical degree in a related field is preferred

Pay: $40,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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