Automotive Service Advisor

2 months ago


Thunder Bay, Canada The Shop Full time

Service Advisor

**Duties**:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Provide estimates for services and communicate them to customers
- Schedule appointments and coordinate service timelines
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash handling responsibilities

Qualifications:

- Previous experience in a customer service role is preferred
- Strong communication and interpersonal skills
- Knowledge of automotive systems and repairs is a plus
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with excellent organizational skills

We offer competitive pay and benefits package. Join our team of dedicated professionals in providing exceptional service to our valued customers.

Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Thunder Bay, ON P7C 4C1: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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