Service Advisor
6 months ago
Service Advisor
**Duties**:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Provide estimates for services and communicate them to customers
- Schedule appointments and coordinate service timelines
- Maintain accurate records of customer interactions and transactions
- Process payments and cash handling responsibilities
Qualifications:
- Previous experience in a customer service role is preferred
- Strong communication and interpersonal skills
- Knowledge of automotive systems and repairs is a plus
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with excellent organizational skills
We offer competitive pay. Join our team of dedicated professionals in providing exceptional service to our valued customers.
Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Thunder Bay, ON P7C 4C1: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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