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Part-time Slot Service Representative

4 months ago

Halifax, Canada Casino Nova Scotia Full time

We are looking for a **Slot Service Representative**

Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun** Walk through our doors and **feel the energy** Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit.

When you join Casino Nova Scotia, you are joining a team that is **proud of our people**, **our business and our community.**

As leaders in the hospitality and entertainment industry, **we credit our success to our people**.

So, come on down, show us your **energy** and let the **fun** begin

**Position Summary**

Under the direction of the Slot Supervisor(s), this position is responsible for providing exceptional guest services on the gaming floor. Must be collaborative, must excel at multi-tasking and must display exceptional communication and interpersonal skills. Contributes to a safe and welcoming work environment for all employees. Motivates, leads by example and provides a learning environment. Ensures adherence to all policies and procedures. **Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.**

**Job Duties**
- Working in an assigned area, greets and interacts with guests
- Provides guests with change for playing slot machines
- Completes jackpot pay-outs, completes TITO paper fills
- Maintains the security of the assets on the Casino floor
- Keeps up to date with current and upcoming promotions and launches
- Knowledgeable of all aspects of the Players Club Program
- Encourage new Players Club sign-ups and communicates the value of the program
- Go the extra mile for our guests with friendly service and thoughtful gestures that create lasting connections
- Execute promotions on the gaming floor
- Responsible for issued keys and float
- Complies with all slots policies, procedures, regulations and controls as well as policies outlined in the employee handbook
- Finds ways to **play**; you are serious about work, without being serious in your demeanor
- **Chooses** to make everyday a great day
- Stays focused in order to **be there**:

- Delivers an exceptional entertainment experience to internal and external guests to ensure you **make their day**

**Minimum Qualifications**
- **Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude**:

- Minimum Grade 12 or equivalent is required
- Ability to be certified as a Gaming Assistant with AGD (Alcohol & Gaming) is required
- Proven ability to handle cash accurately
- Demonstrated effective interpersonal and communications skills is required
- Proven strong customer service skills for the delivery of outstanding guest service is required
- Proven ability to work well in a team environment is required
- We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process._

**Job Types**: Part-time, Permanent

**Benefits**:

- Employee assistance program
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location