Guest Services Representative

3 weeks ago

Halifax, Canada Cushman & Wakefield Full time

**Job Title**

Guest Services Representative (Part-Time)
**Job Description Summary**

Title: Guest Services Representative (Part-Time)

Location: Halifax Shopping Centre

Reporting To: Guest Services Supervisor

**Main Objectives**:

- Be an active, efficient and effective member of the Guest Services **TEAM**:

- Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public
- Act as a liaison with tenants
- “Beyond the Booth” Guest Services does not stop at the kiosk and should be carried out at all times

**Responsibilities**:

- Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
- Sale of Mall Gift Cards which includes:

- daily deposits
- shift reports and logs
- distribution of gift-with-purchase items
- Opening & Closing duties as per the Guest Services Supervisor
- Prepare and manage various customer tracking initiatives
- Provide Customer assistance with all available mall services.
- Assist other mall personnel (Security and Maintenance) to provide an exceptional Customer Experience, promoting a safe and clean environment
- Assist with various on-site promotions and events as per the Makerting Director
- Cultivate relationships with the shopping centre’s retailers and continually stay abreast of product offerings and store promotions.
- Professionally respond **online** to customer service inquiries on KIPSU
- Monitor mall events, retailer sales and promotions to communicate onto social media platforms as deemed necessary as per the Marketing Director
- Collating various documentation for shopping centre distribution, banner coordination, compiling and updating store and directory information, ballot counting and assisting with various display set-ups
- Maintaining cleanliness and organization at the workspace
- Ensure appropriate levels of inventory for administration supplies, gift cards, etc. are maintained
- Other duties as assigned by the Guest Services Supervisor
- And most importantly, ensuring that our Customers leave our shopping centre happy with all of their needs met

**Qualifications**:

- Excellent customer service skills with a drive to go above and beyond
- Superior written and oral communication skills
- Ability to work in a “team” environment
- Various computer skills - Microsoft Office
- Competent in Social Media, Facebook, Website, etc.
- Ability to work days, evenings and weekends as per the centre (extended) hours
- must be accountable and punctual
- Creative and self motivated

  • Guest Experience Centre Consultant

    1 day ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Halifax)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Services Representative

    1 month ago

    Halifax, Canada Cushman & Wakefield Full time

    Job Title Guest Services Representative Job Description Summary **Title**: Guest Services Representative (Part-Time) **Location**: Halifax Shopping Centre **Reporting To**: Guest Services Supervisor **Main Objectives**: Be an active, efficient and effective member of the Guest Services TEAM Provide premium customer service through established...

  • Casual Guest Service Representative

    1 month ago

    Halifax, Canada Casino Nova Scotia Full time

    We are looking for a **Guest Service Representative!** Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun**! Walk through our doors and **feel the energy**! Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit. When you join Casino...

  • Casual Guest Service Representative

    1 month ago

    Halifax, Canada Casino Nova Scotia Full time

    We are looking for a **Guest Service Representative!** Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun**! Walk through our doors and **feel the energy**! Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit. When you join Casino...

  • Casual Guest Service Representative

    1 month ago

    Halifax, Canada Casino Nova Scotia Full time

    We are looking for a **Guest Service Representative!** Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun**! Walk through our doors and **feel the energy**! Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit. When you join Casino...

  • Guest Experience Centre Consultant

    1 day ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Halifax)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group,...

  • Part-time Guest Service Representative

    1 month ago

    Halifax, Canada Casino Nova Scotia Full time

    We are looking for a **Guest Service Representative!** Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun**! Walk through our doors and **feel the energy**! Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit. When you join Casino...

  • Part-time Guest Service Representative

    1 month ago

    Halifax, Canada Casino Nova Scotia Full time

    We are looking for a **Guest Service Representative!** Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun**! Walk through our doors and **feel the energy**! Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit. When you join Casino...

  • Guest Service Agent

    1 month ago

    Halifax, Canada Halifax Tower Hotel Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

  • Guest Service Agent

    1 day ago

    Halifax, Canada Halifax Tower Hotel Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

  • Slots Service Representative/relief Slot

    7 days ago

    Halifax, Canada Great Canadian Full time

    **Position Summary** Under the direction of the Slot Shift Manager, this position performs relief supervisory duties from time to time. While not performing supervisory duties this position otherwise carries out the duties of a Slot Service Representative. **Job Duties** - Responsible for key control - Assists guests with any needs - Provides pay-outs for...

  • Guest Service Expert

    1 day ago

    Halifax, Canada Marriott International, Inc Full time

    **Job Number** 23082411 **Job Category** Food and Beverage & Culinary **Location** Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service

    2 days ago

    Halifax, Canada WAXON Laser + Waxbar Full time

    GUEST SERVICE We are looking for bright, friendly, motivated applicants with professional experience and a winning attitude to join our Guest Service team. Description: - Salary: $15.50 per hour + bonus structure - Position: Front Desk/Guest Services Associate - Both Full and Part Time applicants welcome Primary Responsibilities: - Greeting and checking...

  • Guest Services Manager

    1 month ago

    Halifax, NS, Canada InnVest Real Estate Investment Trust Full time

    GUEST SERVICE MANAGER Cambridge Suites Hotel Halifax Job Type Full Time Start Date ASAP GUEST SERVICE MANAGER ( The Prince George Hotel and Cambridge Suites Halifax) Passion Drives Performance. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. With...

  • Guest Service Expert

    5 days ago

    Halifax, Nova Scotia, Canada Marriott International Full time

    Additional Information SeasonalJob Number Job Category Food and Beverage & CulinaryLocation Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests...

  • Slots Service Representative/relief Slot Supervisor

    7 days ago

    Halifax, Canada Casino Nova Scotia Full time

    **Position Summary** Under the direction of the Slot Shift Manager, this position performs relief supervisory duties from time to time. While not performing supervisory duties this position otherwise carries out the duties of a Slot Service Representative. **Job Duties** - Responsible for key control - Assists guests with any needs - Provides pay-outs for...

  • Guest Service Supervisor

    5 days ago

    Halifax, Nova Scotia, Canada Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and...

  • Guest Service Agent

    1 month ago

    Halifax, Canada S.P. Lodge Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in...

  • Guest Service Agent

    1 month ago

    Halifax, Canada S.P. Lodge Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the...

  • Guest Service Agent

    1 month ago

    Halifax, Canada S.P. Lodge Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the...