Admin Team Lead

1 month ago

Toronto, Canada University Health Network Full time

**Job Posting # 908977**

**Job Title: Team Lead, Central Administration**
**Department: Altum Health**
**Site: Toronto Western Hospital**
**Reports to: Manager**

**Hours: 37.5 hours per week**
**Salary Range: $26.79 to $33.49 (Commensurate with experience and consistent with the UHN compensation policy)**
**Status: Permanent Full-time**

Altum Health is a department within the University Health Network with over 300 employees across several regional sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa and Scarborough). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

We believe in providing “The Right Care. Always.” by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in performance and outcomes measurement, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

**JOB SUMMARY**

**The Team Lead, Central Administration** is charged with the responsibility of providing support for administration and operational functions of the Central Referral Administration, Report Production and Record Management of Altum Health within the University Health Network. The central administration teams support referral management, report production and record management centrally and between 12 Altum Health locations throughout Ontario. With similar values, these functions identify, plan, organize and arrange a coordinated approach for referral management and output of reports to help deliver Altum’s vision of the right care.

The Team Lead will support onboarding and training new staff, overseeing process and procedures are followed, assist with administrative duties as required and assist with projects as required. The individual will be knowledgeable and multifaceted in office administration including: payroll, finance and general administration. The Team lead will enable a supportive work environment and assist the Manager in establishing a positive working relationship with team members.

The Team Lead will partner with the Manager in ensuring that the team members follow departmental and hospital policies and procedures and assist employees with resolving administrative issues in a timely manner. The individual will assist the Manager to ensure that proper support be put in place to ensure efficiency of operations and resources that support the multitude of ongoing projects and increased growth of the department.

**DUTIES & RESPONSIBILITIES**
- Maintaining a system of flow to the office space at KDT: maintaining flexibility and functionality of office by ensuring that staff has assigned desks, lockers and cubicles with supplies and electronic equipment and help maintain schedule and ensure adequate coverage for on site and remote work.
- Oversees the daily operation of assigned central administration areas and completes administrative functions to support the team with daily operations, vacation and unplanned absence coverage, investigates and problem solves within the department.
- Provides support to Administrative staff in order to help maintain organization and direction of work.
- Works with Manager to allocate staff resources; monitoring of workflow to ensure consistency in keeping with Departmental objectives.
- Assist Manager to maintain and collect accurate information for payroll management.
- Must be able to multitask and problem solve on a daily basis.
- Assist manager in monitoring vacation, absenteeism, overtime and leaves of absence.
- Supports the collection and reporting of data.
- Collaborates with the Manager and appropriate Human Resources personnel in recruiting new employees, such as participating in interviews, advising on the selecting of staff, and contributing on performance appraisals.
- Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contraventions of the Act, in a timely manner.
- Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested

**QUALIFICATIONS**:

- Five (5) years related office administration support experience
- Previous on-the-job computer/word-processing, database and spreadsheet software experience
- Previous supervisory experience is preferred
- Excellent organizational and time management skills
- Excellent interpersonal and customer service skills
- Very good verbal and written communications skills
- Ability to produce high quality work in ac

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