Bilingual Admin Coordinator

2 weeks ago

Toronto, Canada MindBeacon Full time

**Who We Are**

Are you looking to further develop your career in the Healthcare industry with one of North America’s innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing compassionate, quality care or services to those in need, then a career with CloudMD might be what you are looking for MindBeacon is a division of CloudMD.

CloudMD is transforming the delivery of healthcare using technology and by providing a patient-centric approach, with an emphasis on continuity of care. By leveraging healthcare technology, the Company is building one, connected platform that addresses all points of a patient’s healthcare journey and provides better access to care and improved outcomes. Through CloudMD’s proprietary technology, the Company delivers quality healthcare through a holistic offering including hybrid primary care clinics, specialist care, telemedicine, mental health support, healthcare navigation, educational resources, and artificial intelligence (AI).

**Who You'll Work With**

As a Bilingual Admin Coordinator, you will be part of a highly collaborative team which includes Mental Health Professionals, Customer Success Representatives & Account Managers. The Bilingual Admin Coordinator reports directly to the Operations Manager.

**What You'll Be Doing**
- Provide support to the team with day-to-day clerical tasks
- Data entry via Microsoft Excel
- Filing and organization of digital documents as required
- Direct callers or inquiries to the appropriate team members
- Supporting OSP weekly, monthly and bi-monthly reporting
- Follow up with clients as and when required
- Provide backup support for client care coordination or customer reporting when required

**What You Need to Be Successful**
- Fluent in both English and French is required
- Proficient in Microsoft Excel and Outlook

**What You Need to Stand Out**
- Previous experience working in a medical office is an asset
- Medical Office Admin Certificate/Diploma is an asset
- Ability to multitask and prioritize
- Excellent written, verbal, and electronic communication skills
- Critical thinker with strong organizational skills
- Team player & strong interpersonal skills
- Strong data entry skills

CloudMD is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

Protecting the safety and welfare of employees, clients, and patients that use our services is of utmost importance to us. For this reason, final applicants will be asked to undergo a background check.

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