Customer Service Clerk

1 month ago


Vancouver, Canada Allworld Packaging Supplies Ltd. Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:

- Retail/wholesale establishment/distribution centre
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
- Assist in the preparation of brochures, reports, newsletters and other material
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Word
- MS Office
- Social Media
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Hand-eye co-ordination
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Quick learner
**Long term benefits**:

- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week


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