Customer Service Clerk

2 weeks ago


Vancouver, Canada Active Chi Enterprise Ltd Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Tasks**:

- Answer written and oral inquiries
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Provide customer service
**Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS Word
- MS Office
**Work conditions and physical capabilities**:

- Attention to detail
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week


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