Order Desk Associate

6 months ago


Ottawa, Canada WMC Water Management Full time

**About us**

WMC Water Management is a small business in Ottawa, ON. We are professional, engaging, fast-paced, and our goal is to always put the customer first

We specialize in the optimization of heating and cooling systems within large commercial, industrial, and institutional buildings. As the exclusive Canadian distributor for ChemTreat International, WMC provides technical expertise in water treatment to building owners, property managers, and engineering contractors. By protecting HVAC systems against corrosion, deposition, and microbiological contamination, we aim to increase the efficiency of our clients operations and drive down costs.

We are currently seeking a full-time Order Desk Associate to join our Head Office in Ottawa. Reporting to the Controller, the Order Desk Associate will play an integral role in supporting the firms supply chain optimization, customer service, and inventory management initiatives.

**Responsibilities and Duties**
- Maintain a basic working technical knowledge of the goods or services to be purchased
- Provide quotes to select clients
- Receive and process customer and sales representatives’ orders
- Submit Purchase Orders to vendors
- Coordinating inbound and outbound freight for client orders
- Preparation of packing slips to accompany outgoing orders while maintaining compliance with TDG regulations and advise on process improvements
- Work through any post-sales issues with all engaged parties
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Confer with primary vendors, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace shipments.
- Monitor inventory records and levels to determine the availability of requested products
- Set Min/Max levels for the warehouse
- Liaise with suppliers to set up new products in the system
- Submit quote requests to vendors
- Maintain item costs in the accounting/ service system
- Provide all necessary details to accounting for invoicing
- Set up new clients in service platform and QuickBooks along with their price lists
- Count/Verify all incoming stock orders and enter item receipts in the accounting system
- Assist President/Sales Reps in sourcing and assessing pricing for new products
- Inventory Counting/ Tracking and Reconciliation
- Additional ad-hoc duties as required

**Desired Skills**
- University or College diploma in business, accounting
- Professional written and verbal communication and interpersonal skills. Ability to multi-task, willingness to learn, dependable and consistent with efforts
- Flexible and adaptive approach to working and time management
- Self-driven and highly motivated, conduct themselves with diplomacy and have the ability to maintain confidentiality
- Strong attention to detail
- Intermediate Microsoft Excel

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Day range:

- Monday to Friday

Shift:

- 8 hour shift

Work setting:

- Specialty store

**Experience**:

- Customer service: 3 years (preferred)
- sales: 2 years (preferred)

**Language**:

- English (required)
- French (required)

Work Location: In person



  • Ottawa, Canada Euro Tile & Stone Full time

    We are looking to hire a **Bilingual Order Desk Associate.** This position, part of the Order Desk team, is focused on our contractor and trade clients. In addition to support with tile and stone. You will be selling installation and technical products, tools and accessories. This individual is someone who takes interest in the construction industry and...


  • Ottawa, Canada Euro Tile & Stone Full time

    **About the Role** Euro Tile & Stone provides carefully curated collections of porcelain tile, marble and countertops sourced all over the world coupled with exceptional service, expertise and supply chain to deliver an excellent client experience. We help to transform our client’s space to create the atmosphere, the vibe, the feeling they’re looking...


  • Ottawa, Canada Yorkland Controls Full time

    Position Profile TITLE**:Inside Sales/Order Desk** REPORTS TO: Branch Manger LOCATION Ottawa Region Ottawa Region We are looking for the right person to help drive our growth in the Ottawa Region. A technical background in the HVAC business would be an asset. Responsibilities include; Handle counter sales at all locations as directed Provide technical...

  • Front Desk Associate

    2 months ago


    Ottawa, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at beBee Professionals in Ottawa, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...

  • Front Desk

    6 months ago


    Ottawa, Canada Canadian Association of Medical Aesthetics Full time

    OTTAWA, ON Schedule: THURSDAY to SUNDAY, 8am - 5pm Job Summary: We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient...

  • Sales Associate

    7 months ago


    Ottawa, Canada FlooReno Building Supplies Full time

    Position: Pro Desk Sales Associate Location: Flooring and Renovations Store **Salary**: $20/hour Are you passionate about flooring and renovations? Dragona/Flooreno is seeking a motivated Sales Associate to join our Pro Desk team! If you have a keen interest in helping customers with their flooring and renovation needs, this opportunity is perfect for...


  • Ottawa, Canada 100% Martial Arts Full time

    **About us** We are a small business in Ottawa, ON. We are professional, fun, social, and our goal is to "Inspiring the Champion Within" since 1991. We are looking for a Front Desk Associate to join our team! Customer Service Sales experience is required. Salary will be based on experience. Our hours of operations are Monday to Friday 4:00pm to 9:00pm...

  • Help Desk Specialist

    6 months ago


    Ottawa, Canada Promaxis Systems Inc. Full time

    **IT Help Desk Specialists**(Reference: P - SWJ)Our Federal Government client is looking for a IT Help Desk Specialists in Ottawa, ON (National Capital Region). The following qualifications are required: *** **Job** **Description**:The Chief Digital Officer (CDO) on behalf of the Department of Fisheries and Oceans (DFO) and Canadian Coast Guard (CCG)...


  • Ottawa, Canada Accurate Shelving Full time

    **Overview** **Responsibilities** - process and manage orders efficiently, ensuring accuracy and timely delivery - build items according to specifications, demonstrating proficiency in various tools - Operate machinery -forklifts, large vehicles (5 ton, truck with trailer) - Utilize Inventory control systems to moniter and manage stock levels effectively -...


  • Ottawa, Canada Euro Tile & Stone Full time

    We are looking to hire a **Bilingual Pro Center Specialist.** This position, part of the Order Desk team and based in our Pro Center, is primarily focused on our contractor and trade clients. You will be the go-to resource and have a focus on selling installation and technical products, tools and accessories. This individual is someone who takes interest in...

  • Help Desk Operator

    6 months ago


    Ottawa, Canada AtkinsRéalis Full time

    **Help Desk Operator** **Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.** Responsible for the Work order creation and assignment of work to the various departments and subcontractors within the Trillium Line Project. Once all the defect information has been...

  • Help Desk Operator

    1 month ago


    Ottawa, Canada AtkinsRéalis Full time

    **Help Desk Operator** Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people. Responsible for the Work order creation and assignment of work to the various departments and subcontractors within the Trillium Line Project. Operators are to work closely with YCC...


  • Ottawa, Canada Argyle Associates Full time

    **Join Our Team as a Front Desk Administrator at Argyle Associates** Are you ready to take your career in customer service to the next level with an exceptional team? We are currently seeking a motivated and dedicated Front Desk Administrator to join our growing Argyle Associates team. The Front Desk Administrator is responsible for welcoming patients,...


  • Ottawa, Canada Regional Group Full time

    **Front Desk Administrator** **About Us**: At Regional Group, we're not your typical real estate company - we're innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. Today, we boast a $5+ billion pipeline of commercial, mixed-use, and residential projects in various...


  • Ottawa, Canada Convergence Networks Full time

    SERVICE DESK ADMINISTRATOR SECURITY CONSULTING AND ASSESSMENT OTTAWA - Hybrid, 2 days in office. Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by...


  • Ottawa, Canada Convergence Networks Full time

    SERVICE DESK ADMINISTRATOR SECURITY CONSULTING AND ASSESSMENT OTTAWA - Full time on client site Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by...

  • Front Desk Agent

    6 months ago


    Ottawa, Canada Concord Hospitality Enterprises Full time

    **Description**: **Front Desk Agent / Guest Services Specialist** We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring...

  • Front Desk Agent

    6 months ago


    Ottawa, Canada Homewood Suites by Hilton Ottawa Downtown Full time

    **Description**: **Front Desk Agent / Guest Services Specialist** We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring...

  • Pt Order Picker

    3 months ago


    Ottawa, Canada The Home Depot Canada Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger. As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner. **Position Responsibilities**: Pick, organize and...


  • Ottawa, Ontario, Canada Myticas Consulting Full time

    Myticas Consulting is seeking an experienced IT Service Desk Operations Manager to lead our IT service desk operations, ensuring the highest level of IT services possible. This position supervises and maintains all details of first and second line client support, including physical service desks, work order coordination, and laptop support.The ideal...