Intake Worker, Wellspring Recovery Program

2 weeks ago

Edmonton, Canada Hope Mission Full time

**Job Title**:Intake Worker, Wellspring Recovery Program

**Based at**:Downtown Edmonton

**Reports to**:Program Manager

**Hours of work**:40 hours
- ___________________________________________

**OUR MISSION**
- To serve, strengthen and uplift men, women, youth and children through the life-changing gospel of Jesus Christ_
- ___________________________________________

**Job Summary**:
The Intake worker will liaise directly with clients as a critical initial contact person and will be responsible for developing and maintaining relationships with clients and house policies at Wellspring Program.

**Major Duties and Responsibilities**:
Build positive team community with Wellspring staff:

- Debrief with Wellspring staff.
- Maintain and relay accurate information to staff members and clients.
- Problem-solve together.
- Assist Hope Mission aftercare facilities, if necessary.

Administer Medications:

- Maintain and lock med cabinet.
- Communicate and document medications with the pharmacy, as required.
- Distribute medications to clients and order PRN as required.

Ensure safety of residents and staff:

- Regular checks of rooms and facility.
- Random drug and alcohol testing.
- Maintain confidentiality.
- Maintain proper communication to keep other staff and facilities informed.
- Use nonviolent crisis intervention strategies and first aid, when necessary.

Admission:

- Have an interview with an applicant and assessing if she meets our criteria.
- Connect a client to a doctor or psychiatrist when extra screening is required.
- Communicate/Work with doctors or psychiatrists regarding an applicant.
- Work with Women’s Emergency Shelter regarding mutual clients.
- Network with other agencies and taking/giving referrals.

Complete Intake of New Clients:

- Welcome and support new clients.
- Conduct a urine and breathalyzer test.
- Process bag check.
- Complete paperwork.
- Tour of facility and introductions.
- Assisting in bed-board and database for accurate registration of Efforts to Outcome (ETO).

Rentals:

- Setting up an income support with clients.
- Communicate with Alberta Works, BFE, and AISH workers when needed.
- Collect monthly rentals and writing a monthly submission rental report.
- Write housing occurrence reports, write off forms, and refund request forms when needed.
- Help clients to pay rentals through payment plan.
- Follow up on payment plan and collecting arrears.

Support Women in Recovery:

- Build rapport with clients through active listening, counseling, and prayer.
- Assist in program delivery as required.
- Facilitate a class.

Administrative Tasks:

- Help in supervision of client chores.
- Ensure clients are following house policies.
- Enter client-related information into Efforts to Outcome (ETO) for and admissions, intake process.

**Educational Requirements**:

- Degree in social sciences, nursing, pastoral, or other related field.

**Minimum Qualifications and Skills**:

- Possesses strong analytical skills and decision ability.
- Good written and oral communication skills.
- Excellent interpersonal skills and ability to interact effectively with a wide variety of constituents.
- Able to lead, manage, and mentor a small team.
- Working knowledge of ETO is an asset.
- Intermediate skills in Microsoft Office programs.

**Other Requirements**:

- Being a Christian Organization we require our employees to be in agreement and sign the Hope Mission Statement of Faith.
- Must be legally entitled to work in Canada on a full-time basis.
- Able to provide Criminal Record Check and Vulnerable Sector Search
- A letter of reference from a ministry or church is an asset
- Adherence to Hope Mission’s Policies and Procedures.

**Please submit**:

- resume and;
- _cover letter stating why you would like to work in Christian ministry._

**Job Types**: Full-time, Permanent

**Salary**: From $23.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Please include why you would like to work in a Christian organization. You can include this information in your cover letter or in the space below.

Work Location: In person

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