Exterior Railings Coordinator

5 months ago

Concord, Canada Railing Excellence Inc. Full time

**Exterior Railings Coordinator**

**Start Date**:ASAP

**Job Status**:Full Time

**About Us**:
Railing Excellence is a leading interior and exterior railing manufacturing and installation company in the Greater Toronto Area. Trusted by many of Ontario’s largest home builders, we offer a complete line of interior and exterior railing options suitable for the diverse needs of modern builders. Since 1992, we have prided ourselves as a company that delivers a quality product, on time.

**About the Role**:
Railing Excellence is looking for a Exterior Railings Coordinator to join our Production Team. The Production Team is the heartbeat of all production activity at the company - it’s at the intersection between satisfying our home builder’s order requests while coordinating the measuring, ordering, and installation of their railings for front porches, walk ups, balconies, and privacy screens. It requires consistent coordination, both internally and externally, to ensure our client needs are met without compromising our company’s ability to deliver.

**Core Responsibilities**:

- Creating, managing, and being accountable for the company’s exterior railing ordering and that installation schedules being met on time.
- Build a strong rapport and lasting relationships with our builders’ site supervisors, service departments, and suppliers.
- Develop an understanding of each builder’s housing construction cycles
- Coordinate installation schedules with various builders concurrently
- Optimize the use of the company’s roster of exterior installers to ensure housing installations are scheduled based on geography, skillset, and builder deadlines
- Prepare reports to showcase installation velocity and output to management
- Resolve installation conflicts with builders and installers and reschedule as needed.
- Work cross-functionally with various business and plant teams including but not limited to: sales, service, installation, and measuring.
- Creating work orders and including measurements ensuring compliance with Ontario Building Code.
- Process work orders after installation, calculating footage, and verifying installer invoices.
- Learn railing components, installation requirements, and engineering standard for different styles of railings.

**Applicants must have the following skills, experience, and expectations**:

- A minimum of 3 years of experience working in a client-facing role.
- The ability to work in a fast-paced, in office working environment. This is **NOT** a work from home position.
- Proficient knowledge of Microsoft Office tools: Excel, Word, Outlook, MS Teams or similar.
- Intermediate mathematical skills, specifically with fractions and understanding measurements.
- Strong interpersonal and communication skills and a previous track record of interfacing with clients from large, high revenue accounts.

**Applicants must also have the following characteristics**:

- You thrive in fast-paced and challenging environments. You can think on your feet and adapt when plans change.
- You have a passion for excellence. You challenge the status quo and don’t accept mediocrity.
- You are a creative problem-solver. You don’t get flustered easily. If you don’t know an answer, you will dig until you find it.
- You are incredibly organized and pay attention to the details. You stay focused—nothing is ignored or overlooked on your watch. You know what needs to be done and can make sure it gets done.
- You’re a clear, effective communicator and embrace the value of open communication. You understand the importance of the timely distribution of documentation and processes. You can explain anything to anyone and are comfortable communicating in writing, in person, and on the phone.
- You are calm under pressure and resourceful, prioritizing and pivoting depending on immediate and long-term needs.
- Confident, yet coachable
- You’re a self-starter who always works with a sense of urgency
- When you see the same task over and over again you have an ability to streamline it
- You always deliver improvements to existing processes and unlock value for teams
- You are honest and have high integrity - mistakes can happen but the perspective must be

**Bonus Points If**:

- You have knowledge or previous experience working in home construction, manufacturing or related trades.
- You have a familiarity with the stair and/or railing industry.
- You have used software tools such as CRMs or ERPs to manage and report on your work.

**What you can expect from us**:

- 3 weeks paid vacation.
- Employee benefits after 3-month probationary period for you and your family.
- Unlimited coffee and tea
- Summer BBQs, holiday parties, and various team bonding activities.
- Competitive salary

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- Monday to Friday

**Experience**:

- Project management: 1 year (preferred)

**Language**:

- English (

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