Payroll Agent

5 months ago


Vancouver, Canada BC Infrastructure Benefits Full time

**Job Title**:Payroll Agent

**Division**: Finance and Payroll Services

**Reports to**:Associate Manager, Payroll

**Who We Are**:
A career at BC Infrastructure Benefits (BCIB) is your opportunity to join a team that is committed to creating career-building opportunities in the skilled trades and being leaders in creating respectful jobsites that are free from discrimination and harassment. Together, we are building the diverse and skilled workforce in British Columbia, and supporting the construction industry’s needs, now and in the future.

BCIB is the progressive employer on some of British Columbia’s largest public infrastructure projects. Joining BCIB is your opportunity to make a large-scale investment in the construction industry workforce. One of the ways BCIB is making that investment is through our Respectful Onsite Initiative (ROI). All employees, including both corporate and skilled trades employees, participate in our ROI training program. ROI is our shared commitment to fostering respect and creating safe and welcoming workplaces.

At BCIB, our commitment to diversity and inclusion is entrenched in our mandate and our values. Province’s skilled trades workforce, we value every voice, share every challenge, limitless in our pursuits, and welcome any excuse for a potluck. If you are looking for an exceptional place to work where you can make a positive impact across the province and enjoy a culture of belonging, consider a career with BCIB.

**BCIB has been named as one of BC's Top Employers and as one of Canada's Best Diversity Employers.**
- **Find out why**:_

**Job Summary**:
In this role you will be reporting to the Associate Manager, Payroll. As a Payroll Agent, you will be responsible for performing a variety of tasks including collecting, entering, and maintaining accurate records of employee’s earnings and payments. In addition, the Payroll Agent will address payroll related inquiries from employees, Contractors, or Unions and will provide resolutions as necessary. The Payroll Agent will work cross functionally within the organization, such as with the Human Resources and Accounting teams, to provide timely payments and maintain accurate employee information in a confidential manner.

**Essential Duties & Responsibilities**:

- Coordinate with on site managers/coordinators to resolve any payroll issues in a timely manner.
- Provide Accounting team with required reports for Unions, Government remittances and Contractors’ invoices.
- Verify and validate CBA pay rates during the onboarding process.
- Provide exceptional customer service by addressing and following up with any payroll inquiries and provide resolution in a quick and efficient manner to employees, Contractors and/ or Unions.
- Maintain ‘job’, ‘position’, and ‘department’ codes and create new codes as and when required.
- Ensure payroll information is compliant with the Community Benefits Agreement (CBA).
- Perform day-to-day payroll functions including processing timesheets, time and pay information, and validating the accuracy and completeness of payroll information.
- Ability to work outside of standard working hours. (e.g. This role will be required to work during statutory holidays when they fall on a pay-run Monday. Some hours over the weekend to support a pay run Monday will also be required. Any hours worked over the standard working hours will be given back with time in lieu).
- Provide additional administrative support as required.
- Perform other payroll duties as required.

**Qualifications & Years of Experience**:

- Qualification in business administration, accounting, payroll, and/or commerce.
- 1 year experience in Payroll and/or accounting
- Payroll experience in a complex business environment is an asset.
- Experience working with a unionized workforce and familiarity with collective agreements is preferred.
- An equivalent combination of education and experience may be considered.

**Preferred Skills**:

- Advanced in Microsoft Excel, Word, PowerPoint, and Outlook skills.
- Highly organized with an ability to manage multiple deadlines.
- Strong written and verbal communication skills.
- Confident in conflict resolution.
- Self motivated individual with a capability to work both independently and in a team.
- Proficiency with data entry.
- Strong attention to detail.
- Ability to adapt to organizational, process, and system changes.

**Supervisory Responsibilities**:
This role has no supervisory responsibilities.

**Work Schedule**:

- **Full time**: 37.5 hours per week, Monday - Friday
- _* This role will be required to work during statutory holidays when they fall on a pay-run Monday. Some hours over the weekend to support a pay-run Monday will also be required. Any hours worked over the standard working hours will be given back with time in lieu. _
- **Hybrid**:BCIB currently follows a hybrid schedule where employees work from the office a minimum of three days. Based on the needs an


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