Ai-business Process

3 weeks ago

Vancouver, Canada WELL Health Technologies Corp Full time

**Job Title: AI-Driven Business Process & Automation Specialist (HR & Payroll Focus)**

**Location: Vancouver, BC (Hybrid)**

**Type: Temporary 6-12 month contract**

**Reports To: Director of People & Culture, Dotted Line to Tech Services**

**Per Hour Range: $40-$55 CAD**

Job Summary:
Key Responsibilities:

- AI-Driven Business Process Analysis & Optimization:

- Work closely with the P&C and Payroll teams to map and analyze current HR and payroll processes, identifying opportunities for positive change and areas where AI and automation can drive significant improvements.
- Understand and recommend data models to underpin automation and AI-driven enterprise search, agentic workflows, and HR Co-Pilots.
- Develop and maintain AI-enhanced process documentation, including workflows, SOPs, and automation roadmaps.
- AI & Automation Implementation:

- Partner with Tech Services to evaluate, recommend, and implement AI-powered automation solutions for HR and payroll processes such as onboarding, payroll processing, benefits administration, and talent management.
- Utilize AI-driven analytics, Robotic Process Automation (RPA), AI Agents and machine learning tools to optimize HR and payroll processes.
- Ensure seamless integration of AI and automation tools with HRIS, payroll, and other HR tech systems.
- Collaboration & Stakeholder Management:

- Act as a bridge between HR, Payroll, and Tech Services, ensuring that AI and automation initiatives align with both business needs, technological capabilities, and privacy and security requirements.
- Engage with HR and Payroll stakeholders to gather requirements and validate AI-enhanced process improvements.
- Train HR and Payroll team members on AI-driven tools, automation best practices, and emerging technologies.
- AI-Powered Data & Reporting:

- Leverage AI-driven data analytics to measure process effectiveness and automation impact.
- Generate insights and predictive analytics to drive data-informed decision-making.
- Continuous AI & Process Improvement:

- Define and measure KPIs to drive the understanding of process effectiveness, AI solution impact, and indicators to drive a fail-fast approach.
- Stay up-to-date on the latest AI advancements, HR and payroll technology trends, and automation best practices.
- Advocate for a culture of AI-driven continuous process improvement and digital transformation within HR and Payroll.

Qualifications & Skills:

- Education & Experience:

- Bachelor’s degree in Business Administration, Information Systems, HR Technology, AI, or a related field.
- Recent graduates or individuals with 1-3 years of experience in AI-driven business process automation, HR/payroll technology, or workflow optimization are encouraged to apply.
- Technical Skills:

- Familiarity with AI and automation tools such as Microsoft PowerAutomate and PowerApps, UiPath, Workato, ChatGPT, or similar platforms.
- Knowledge of HR and payroll systems (e.g., ADP, UKG, Workday, SAP SuccessFactors) and AI-driven integration best practices.
- Experience with machine learning models, predictive analytics, and AI-enhanced decision-making tools is a plus.
- Soft Skills:

- A creative mindset with a passion for AI innovation and problem-solving.
- Strong analytical skills with the ability to interpret AI-driven insights and translate them into actionable improvements.
- Excellent communication and stakeholder management abilities.
- Ability to adapt to emerging AI technologies quickly and work in a fast-paced environment.

Why Join Us?

At WELL, we are more than just a leading health technology company—we are on a mission to positively impact healthcare through innovation, collaboration, and employee empowerment. Here’s why you should consider joining our team:

- Great Place to Work® Certified - Independently certified by Great Place to Work Institute® Canada, we are committed to fostering a workplace culture built on trust, inclusivity, and employee well-being. Our ‘Healthy Place to Work’ ESG strategy pillar reflects our dedication to supporting our employees' health, happiness, and professional growth.
- Dynamic & Impactful Work - At WELL, your work directly contributes to enhancing healthcare experiences for providers, patients, and organizations.
- Inclusive & Supportive Culture - Diversity, equity, and inclusion are at the core of WELL. We celebrate and welcome team members of all backgrounds, identities, and perspectives, fostering a collaborative and empowering environment.
- Strong Commitment to Community & ESG - Our WELL Cares initiative encourages employees to give back to local communities through volunteering, donations, and fundraising efforts. We believe in making a difference—both inside and outside the workplace.

Want to learn more? Check out our story: WELL Company Stories.

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