Service Advisor

5 months ago


London, Canada Westgate Honda Full time

Westgate Honda is looking for a **Service Advisor.**

The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. They will act as a liaison between our customers and Service Technicians. We are looking for a customer-centric individual who is passionate about building relationships with our customers.

**Job Duties**:

- Work with customers to understand their needs and answer their questions or concerns.
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties as assigned.
- The ability to work in a team and strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- The ability to problem solve and show high attention to detail.
- The ability to work in a fast-paced environment.
- Computer skills and understanding of technology.
- An understanding of automotive technology and the automotive industry.
- Previous experience working in the service department of a car dealership


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