Service Advisor

7 months ago


London, Canada Subaru of London Full time

We are currently seeking a highly personable individual to fulfill the role of Service Advisor here at Subaru of London. The primary responsibility of the Service Advisor will be to serve as the intermediary between our customers and our service Technicians. This entails guaranteeing the delivery of exceptional customer service by engaging with customers to identify and address their vehicle-related issues and concerns, ascertaining the appropriate repair timeline, and effectively communicating the customers' requirements to our skilled Technicians through accurate repair descriptions.

In order to excel in the position of Service Advisor, it is imperative to possess outstanding customer service, along with professional interpersonal and communication skills. The ability to function effectively within a collaborative team environment, ensuring utmost customer satisfaction, is of paramount importance. A comprehensive understanding of automotive technology and of the automotive industry in general are strongly recommended.

Service Advisor Responsibilities:

- Greeting customers and directing them to available technicians.
- Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with Parts Advisors about parts ordering and ensuring parts are available when needed.
- Complete all training (programs, product, software etc.) as necessary
- Follow all processes and procedures to ensure efficiency, consistency and accuracy

**Salary**: $60,000.00-$80,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Service Advisor: 1 year (required)
- Dealership: 2 years (preferred)

Work Location: In person


  • Service Advisor

    6 days ago


    London, Canada AutoCanada Inc. Full time

    **Full-Time Automotive Service Advisor** **Porsche Centre London** **London, Ontario** **Porsche Centre London** ***is looking for an experienced full time **Service Advisor **to join our growing team! You will play a key role in curating the service experience for our valued customers who service their vehicles at our dealership. Your love of cars &...

  • Service Advisor

    7 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced **Automotive Service Advisor **to work at **London Honda**! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the...

  • Service Advisor

    2 weeks ago


    London, Canada Neighbourhood Auto Plus Full time

    **Responsibilities**: - Be able to explain repairs to customers. - Make appointments for customers. - Improve customer satisfaction. - Work with customers in a busy environment. - Communicate with customers over the phone. - Interpret technical information for laymen. - Diagnose mechanical problems. - Be a leader and mentor to junior service...

  • Service Advisor

    2 weeks ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** **London Honda** is an **AutoCanada dealership,** and we are looking for a **FT Service Advisor** to join our growing team! **Position Overview**: Documents customer concerns and advises customers on recommended and required maintenance and repairs. Prepares accurate cost estimates for labour and parts,...

  • Service Advisor

    7 months ago


    London, Canada Forest City Dodge Full time

    **You have a passion for cars and the automotive industry.** **You love talking to new people and building relationships.** **You are motivated by reaching set targets and goals.** **You are a driven person and enjoy providing excellent customer service.** **You are looking to join an amazing team of people to grow with.** **If this sounds like you, you...

  • Service Advisor

    7 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** We are looking for - ** **a - **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! London Honda - ** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience...

  • Service Advisor

    7 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Kia** **London, ON** We are looking for** **an experienced **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...

  • Service Advisor

    7 months ago


    London, Canada Highbury Ford Sales Ltd Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for customers at our dealership. Your role will involve providing exceptional customer service, coordinating automotive repairs, and maximizing sales opportunities. **Duties**: -...

  • Service Advisor

    7 months ago


    London, Canada Westgate Honda Full time

    Westgate Honda is looking for a **Service Advisor.** The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. They will act as a liaison between our customers and Service Technicians. We are looking for a customer-centric individual who is passionate about building relationships with...

  • Service Advisor

    6 days ago


    London, Canada AutoCanada Inc. Full time

    **Join the ride!** **Position**: Service Advisor **Dealership**: London Honda **Location**:London, Ontario **Classification**: Full time, Onsite, **Immediate Vacancy** **Salary**:$75,000 - $100,000 (salary + bonus) **London Honda** is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded...

  • Service Advisor

    7 months ago


    London, Canada Ford Full time

    Eansor Auto Group is looking for an **Service Advisor** in London! The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers. The Service Advisor is responsible...

  • Service Advisor

    7 months ago


    London, Canada Tech Trailers Full time

    Job Summary: We are looking for an energetic, and well organized, Service Advisor to join our team for a 3-month contract. The responsibilities of this role are but not limited to: - Create company procedures & workflows. - Improve & implement customer interactions. - Improve & implement workflow by observing current practices. - Improve & implement start...

  • Service Advisor

    1 week ago


    London, Canada Quarrie's Tire and Auto Full time

    Quarrie's Tire & Auto is looking for an experienced service advisor. If you are a self motivated professional with a positive attitude and looking to help people, we have a career opportunity for you. **Responsibilities**: - Greet customers promptly and professionally - assist customers with requests for repairs and quotes - Utilize your strong customer...

  • Service Advisor

    7 days ago


    London, Canada Oakridge Ford Full time

    Oakridge Ford is searching for an Automotive Service Advisor! If you have Service Advisor experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest! A Career with Us Offers: - Top Wages and Benefits Program - Service Advisor - Salary +...

  • Service Advisor

    7 months ago


    London, Canada Leavens Mazda Full time

    Leavens Mazda is looking for a **Service Advisor!** When customers come to Leavens Mazda, they look to us to provide unmatched customer care and an experience that’s second to none. If you share our passion for representing a high-quality brand, we would like to hear from you. **Duties and responsibilities**: - Scheduling appointments, opening Repair...

  • Service Advisor

    7 months ago


    London, Canada Leavens Volkswagen Full time

    Leavens Volkswagen is looking for a **Service Advisor!** When customers come to Leavens Volkswagen, they look to us to provide unmatched customer care and an experience that’s second to none. If you share our passion for representing a high-quality brand, we would like to hear from you. **Duties and responsibilities**: - Scheduling appointments, opening...

  • Service Advisor

    7 months ago


    London, Canada Leavens Volkswagen Full time

    Leavens Volkswagen is looking for a **Service Advisor!** When customers come to Leavens Volkswagen, they look to us to provide unmatched customer care and an experience that’s second to none. If you share our passion for representing a high-quality brand, we would like to hear from you. **Duties and responsibilities**: - Scheduling appointments, opening...

  • Service Advisor

    6 days ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **South London Nissan** **London, ON** Are you looking to drive your career forward?**South London Nissan** is - ** **always looking for those who are passionate about delivering an exceptional customer experience to join our growing team as a - **Service Advisor!** You will play a key role in curating the service experience for our...


  • London, Canada AutoCanada Inc. Full time

    **Automotive Internal Service Advisor** **Porsche of London** **London, Ontario** Looking for a positive change? Somewhere you enjoy going to work & can take pride in what you do? Join our team at Porsche of London! **Porsche of London **is looking for an experienced full time** Internal Service Advisor** to join our growing team! You will play a key role...

  • Service Advisor

    2 weeks ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **South London Nissan & Infiniti** **London, ON** **South London Nissan & Infiniti **is** **always looking for those who are passionate about delivering an exceptional customer experience to join our growing team as a **Service Advisor!** You will play a key role in curating the service experience for our valued clients who choose to...