Agency Assistant

2 weeks ago


Winnipeg, Canada NorWest Co-op Community Health Full time

**Agency Assistant 1.0 EFT Permanent**

**(Internal / External Posting; starting as soon as possible.)
The Agency Assistant at NorWest Co-op Community Health will provide reception and
administrative support to a multidisciplinary team including agency partners. The Agency
Assistant will greet and welcome all visitors and community members to NorWest Co-op
Community Health, and assist and support people accessing services.

Primary hours: Monday to Friday, with rotation of hours starting at either 9:00am or 11:00am
until 5:00pm or 7:00pm respectively. Occasional Saturday shift. Applicants must be available
for hours as noted.

**QUALIFICATIONS
- Completion of high school education required. Post-secondary education in working

in community development preferred. Training in de-escalation techniques an asset.
Equivalent combination of education and experience may be considered.
- Minimum one-year experience in a multidisciplinary health setting preferred.***
- Reception or clerical/administrative experience an asset.***
- Experience with Accuro EMR and training in medical terminology an asset.***
- Excellent computer skills, including working knowledge of Microsoft Office.***
- Ability to operate information technology required.***
- Excellent communication skills, both verbal and written.***
- Excellent telephone skills (answering, transferring, professional phone etiquette).***
- Knowledge of community development principles & practices.***
- Demonstrated commitment to ongoing professional development.***
- Strong communication and problem-solving skills.***
- Ability to work well within an interdisciplinary team in a variety of settings.***
- Knowledge and experience with diverse cultures; economic & health backgrounds.***
- Valid driver’s license and access to a vehicle.***
- Child/elder abuse and criminal records check required.***

**RESPONSIBILITIES
- Greets, assists, and directs visitor arrivals or phone calls promptly.
- Act as a safe and friendly presence in the reception area and building.
- Informs staff of client and visitor arrivals, and schedules appointments.
- Coordinating the arrangement, relocation, and distribution of on-site equipment,

supplies, and materials as required and delegating maintenance orders.
- Verifies or creates client information accurately in electronic medical record.
- Monitor and assist with client flow to exam rooms and offices.
- Support people with access to and use of computers.
- De-escalate volatile situations if and when they occur.

**_Salary range: $18.449-$20.763 per hour. Benefits as per CUPE.
- **

**Kendra Monk, Huddle NorWest Coordinator
NorWest Co-op Community Health

**_contacted._


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