Customer Service Coordinator

3 months ago


Winnipeg, Canada Carfair Full time

***:
As a member of the Materials team, this position is responsible for the management of external sales customers, customer orders and customers quoting within a product grouping. Through the collaboration with other department, this role will determine sell prices for manufactured parts and manage customer orders and pricelists.

**ESSENTIAL FUNCTIONS**:

- Manage external NFI group customer sales order process and ensure accuracy of requirements.
- Coordinate customer costing within a team environment including materials, planning, sourcing, manufacturing and engineering,
- Review all incoming Customer PO’s to ensure accurate costing and specified documentation revision is available.
- Liaison between the Customer and Production to resolve capacity, schedule and priority changes.
- Ensure coordination in the following key areas: responsible for communication to customer and other plants with all order requirements, monitor and reduce past due demands.
- Entry and management of customer forecasting tools to drive valid forecasting demand.
- Collaborate with Strategic Sourcing to obtain unknown material costing.

**WHAT YOU NEED TO BE SUCCESSFUL**:

- At least 2 years of manufacturing/operations experience
- 1-3 years’ experience with office and document management
- Knowledge of production planning and control
- Understanding of Lean,5S, and ISO certification requirements
- Secondary education, Certificate/Diploma in Supply chain management, an asset

**WHY JOIN OUR TEAM**:

- We offer competitive wages and a benefits package that includes medical, dental, vision, a matching GRRSP plan, life insurance, and disability programs.
- The ability to advance your career with a growing company.
- Employee development through a variety of training initiatives.
- We enjoy numerous employee events throughout the year.



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