Customer Service Coordinator
7 months ago
**A&S Homes**
Are you looking for a great place to work? A place where you can use your enthusiasm and passion for customer service in an entrepreneurial and uncharted way? Then think about us for this outstanding opportunity.
**Why Apply**
- Strong compensation plan
- Long-term stability of the organization
- We strive for a constant improvement of the employee experience
- Organization that is committed to the community
- No two days are ever the same
**US**
Since 1976, A&S Homes has built a reputation as the cornerstone of new home construction in Winnipeg, Manitoba. As we continue to grow and evolve, we invite you to explore our collection of award-winning homes to find the one that works for you.
We understand that homes are a place to gather. A place to make memories that will last a lifetime. A place to retreat from the world. Ultimately, an A&S home is a place to live.
We believe that our employees are a significant key to our continued success. We are always looking to attract and retain employees who strive to be the best and who will ensure that we meet the ever-changing needs of our customers.
Our employees enjoy competitive salaries and benefits within a dynamic work environment. At A&S Homes, we encourage and support our employees' continual growth and development.
We are conveniently located in Linden Woods - near Ikea and Outlet Collection Winnipeg
**YOU**
You are a dynamic administrative professional who is very detail-oriented and who thrives on creativity and customer service (both internal and external).
If you are looking to break out of the status quo by joining a company where you will have the authority and freedom to put your stamp on the organization... **this may be the place for you.**
**RESPONSIBILITIES**
- Coordinate appointments between customers and external vendors
- Create a positive and memorable experience at all times
- Provide excellent customer service
- Interact with other departments throughout the organization
**QUALIFICATIONS**
- You have a proven track record in Customer Service (min 2 years)
- Superior communication skills, professionalism, and positive personality
- Excellent verbal and written communication skills
- Ability to multi-task and navigate multiple programs while communicating with a customer
- Ability to act with professionalism with customers in a confrontational or sensitive situations
- Demonstrate conflict resolution skills
- Knowledge of residential construction is an asset, but not required
- You have a high degree of computer literacy in a Windows environment (Word, Excel, Outlook, and Power Point)
- Ability to work independently and collaboratively as a key member of our team
**Type of Person Who Will Succeed in this Role**:
- Strong attention to detail
- Superior time management & organizational skills
- Positive and Outgoing - interacts in a socially engaging manner
- Self-motivated - to build relationships
If you think this position may have potential for you, then send us your resume and cover letter.
In your **cover letter** (embedded within the resume), please (briefly) outline the following 3 items (in 3 **separate numbered paragraphs**):
- **Relevant qualifications and work experience in Canada**:
- **Why you are a good match for this role**:
- **Your desired pay range (and don't say ?negotiable? we know that already)**
**If you do not include a cover letter - your resume will likely not be considered**
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
**Schedule**:
- Monday to Friday
- In Office
**Education**:
- High School Diploma (required)
**Experience**:
- Customer Service: 2 years
- Residential construction: 1 year (preferred)
**Please forward your resume in writing to**:
**Human Resources**
**A&S Homes**
300-900 Lorimer Blvd.
Winnipeg, Manitoba
Canada, R3P 2V4
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