See more Collapse

Bilingual Call Center Agent

1 month ago

London, Canada Bill Gosling Outsourcing Full time

Amazing opportunities don't just happen

Vision, strategy and innovation come to life through execution.

Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.

We are currently hiring **Bilingual (French/English) Call Center Agents** to add to our Team.

**Full Time Opportunities**

**Competitive Salary**

**Hybrid work environment (minimum of 1 day per week in office)**

**Equipment will be provided by us**

**Fluent in French & English**

**First Day of orientation will be onsite**

**WHAT YOU WILL DO**

As a Bilingual Call center Agent,
- Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
- Negotiate payment terms/arrangements if applicable.
- Review account status/information thoroughly to understand the customer’s inquiry/need.
- Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
- Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
- Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
- Champion company core values and other company programs
- Other duties as assigned

**WHY WORK WITH US**
- Salary starting at **$21.00/ hour + Potential Bonus** (if applicable)
- Health & Dental Benefits available after an initial waiting period
- Casual Dress Code
- Amazing work culture where you can learn and grow
- Full Time - Various shifts including afternoons, evenings, and weekends
- Hybrid work environment (minimum one day per week in office, as per client requirements)
- Refurbished historical building across from Budweiser Gardens
- Close to Covent Garden Market
- Free coffee, tea, hot chocolate and lattes in our kitchen
- Enjoy the onsite gym
- Play in the arcade or check out the downtown views from our rooftop patio
- Public transit stops steps from our door
- Desks that adjust to standing

**ABOUT YOU**
- **You must be fully fluent in both French and English **(written and verbal)
- You enjoy talking to people on the phone
- You are empathetic, a good listener, and want to help others
- You have a desire to grow and drive your career forward

**WHO ARE WE**
- Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business._

We provide career opportunities in Customer Service and Sales, with various shifts and full time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.

**Office Location: London, Ontario**

345 Ridout St. N, Suite 200

London, Ontario

N6A 2N8

**CHECK US OUT FOR YOURSELF**
- Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence. _

Pay: From $21.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in London, ON N6A 3N7

We have other current jobs related to this field that you can find below

  • Bilingual Call Center Agent

    2 weeks ago

    London, Ontario, Canada Bill Gosling Outsourcing Full time

    _Êtes-vous bilingue (français/anglais) ?_ Aimezvous parler aux clients au téléphone ?_- Êtes-vous empathique, orienté vers le détail et profiter de la résolution de problèmes ?_We are currently hiring Bilingual (French/English) Call Center Agents to add to our Team.Full Time OpportunitiesCompetitive SalaryHybrid work environment (minimum of 2 days...

  • Bilingual Call Center Agent

    2 weeks ago

    London, Ontario, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happenVision, strategy and innovation come to life through execution.Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.We are currently hiring Bilingual (French/English) Call Center Agents to add to our...

  • Bilingual Call Center Agent

    4 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    _Êtes-vous bilingue (français/anglais) ?_ - Aimez-vous parler aux clients au téléphone ?_ - Êtes-vous empathique, orienté vers le détail et profiter de la résolution de problèmes ?_ We are currently hiring **Bilingual (French/English) Call Center Agents** to add to our Team. - **Full-Time Opportunities**: - **Competitive Salary**: - **Hybrid work...

  • Bilingual Call Center Agent

    3 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    _Êtes-vous bilingue (français/anglais) ?_ - Aimez-vous parler aux clients au téléphone ?_ - Êtes-vous empathique, orienté vers le détail et profiter de la résolution de problèmes ?_ We are currently hiring **Bilingual (French/English) Call Center Agents** to add to our Team. - **Full-Time Opportunities**: - **Competitive Salary**: - **Hybrid work...

  • Bilingual Call Center Agent

    4 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    _Êtes-vous bilingue (français/anglais) ?_ - Aimez-vous parler aux clients au téléphone ?_ - Êtes-vous empathique, orienté vers le détail et profiter de la résolution de problèmes ?_ We are currently hiring **Bilingual (French/English) Call Center Agents** to add to our Team. **Full Time Opportunities** **Competitive Salary** **Hybrid work...

  • Bilingual Call Center Agent

    2 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Bilingual Call Center Agent

    3 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Call Center Agent

    3 weeks ago

    London, Canada Athabasca Outdoor Products Ltd. Full time

    **Job Overview**: Join our dynamic motorsports store team, where we're passionate about providing top-notch service and products to our customers. We specialize in all things motorsports, catering to enthusiasts and professionals alike. As a Call Center Agent / Data Entry specialist, you will be the first point of contact for our customers, providing...

  • Agent de centre d'appel

    4 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our...

  • Agent de Centre D'appel

    4 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our...

  • Agent de Centre D'appel

    4 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Call Center Supervisor

    2 weeks ago

    London, Canada Centennial Windows & Doors Full time

    We’re hiring a full-time, permanent Contact Center Supervisor! If you thrive supervising a busy call center, this could be the opportunity for you. Our company mission is to provide every customer and employee an experience with Centennial that exceeds their highest expectations. We’re a family owned and operated business that offers an end-to-end...

  • Outbound Call Agent

    4 weeks ago

    London, Canada CASI Air and Water Full time

    Attention Job Seekers! We are currently seeking enthusiastic and outgoing individuals to join our team as Outbound Call Agents! As an Outbound Call Agent, you will be responsible for booking maintenance appointments for our clients' HVAC equipment and taking calls from existing customers to address inquiries, problems, and upgrade requests. If you are a...

  • Outbound Call Agent

    3 weeks ago

    London, Canada CASI Air and Water Full time

    Attention Job Seekers! We are currently seeking enthusiastic and outgoing individuals to join our team as Outbound Call Agents! As an Outbound Call Agent, you will be responsible for booking maintenance appointments for our clients' HVAC equipment and taking calls from existing customers to address inquiries, problems, and upgrade requests. If you are a...

  • Call Centre Agent

    3 weeks ago

    London, Canada Addaline Asphalt Maintenance Full time

    Addaline Asphalt Maintenance is looking for an independent, self-motivated, call centre agent willing to work from home who enjoys “the chase.” Addaline Asphalt Maintenance uses cutting edge, smart phone technology to grow & be a more dynamic, effective company. We provide business to business parking lot maintenance services. Our advanced technology...

  • Call Centre Agent

    4 weeks ago

    London, Canada MPDirect, Inc. Full time

    **Responsibilities**: - Provides customer service in a fast-paced workplace (an average of 60 customer contacts per day) - Answering inquiries by clarifying desired information; researching, locating, and providing information - Maintains call center database by entering information - Work quickly but mindfully with mínimal mistakes - Enhances organization...

  • Part Time Call Center Agent

    1 week ago

    London, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for you! We are hiring...

  • Part Time Call Center Agent

    3 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    **Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** **Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for you!** We are...

  • Part Time Call Center Agent

    4 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    Description **Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** **Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for...

  • Call Centre Agent

    1 week ago

    London, Canada Aerosports Trampoline Park Full time

    '''Duties''' - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer complaints or concerns - Schedule party and group bookings - Maintain customer records by updating account information - Follow communication procedures,...