Coordinator, IT Project

2 months ago

Whitehorse, Canada City of Whitehorse Full time

**Job Description**:
**Job posting closes March 11th, 2024 at 05:00pm Yukon Standard Time**

At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.

This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union

**IT Project Coordinator**:
**Job Code: 273**
**Department: Business & Technology Systems**:
**Job Summary**:
The incumbent performs planning, organizing, implementation, coordination, and communication for the City’s information technology projects and initiatives.

**Duties and Responsibilities**:

- Administer the implementation of assigned IT projects, work packages and tasks. Assist the Manager of BTS or designated IT project manager in initiating, planning, executing, monitoring and controlling, and closing of IT programs and projects.
- Develop project plans that align major activities, key deliverables and milestones; develop project timelines and schedules; develop resource plans; etc.
- Ensure all requirements, project plans, scope, schedule/timelines, and changes to commitments are agreed upon, documented and communicated to all relevant stakeholders. Review and manage project changes through a formally defined change control process.
- Coordinate and meet regularly with project stakeholders to obtain buy-in, track progress, discuss project changes, and resolve project issues.
- Perform problem and risk management: detect early, track, resolve, and mitigate problems and risks to maintain commitment to key target dates and to achieving milestones.
- Ensures project resources (internal and external) are utilized effectively and efficiently. Manage relationships with vendors/suppliers and service providers; monitor their performance and compliance with contracts and agreements.
- Perform project administrative tasks including scheduling stakeholder engagements and meetings, documenting decisions and meeting outcomes (minutes), drafting timely project reports, processing quotes, purchase orders and invoices.
- Coordinate and organize key elements of post-implementation trainings and communication campaigns (participants, logistics, equipment, facilities, etc.).
- Provide input into various departmental objectives including but not limited to: budget, policies, procedures, standards, plans and processes, etc.
- Adhere to IT Service Management (ITSM) and Systems Development Lifecycle (SDLC) principles and project management methodology and best practices
- Coordinate, prepare, process and evaluate purchasing instruments (i.e. RFP’s, RFQ’s, contracts, purchase orders, etc.) in compliance with procurement practices
- Follow, so far as is reasonably practicable, established safety procedures and standards.
- Perform other related duties and tasks as assigned.

This description contains the elements necessary for the identification and evaluation of the job. The incumbent may be required to perform other related duties.

**Job Requirements**:
**Working Conditions**:
Majority of the work is performed under normal office conditions.

**Knowledge and Skills**:

- Degree in Business, Project Management, Information Technology, or a computer-related field.
- Industry standard certification (ITIL, PMP, CAPM, COBIT, Prince2, etc.)
- 3 years' advanced experience in information technology systems implementation, IT project management, and 6 months on the job training.
- Ability to work and maintain accuracy under pressure, attention to details and meet critical deadlines.
- Ability to work independently in a fast-paced environment with little supervision yet with a strong sense of teamwork.
- Strong client-service orientation and good interpersonal skills.
- Good organizational and multi-tasking skills.
- Class 5 driver’s license.

An equivalent combination of education, training and experience may be considered.

***Examples of Equipment to Operate**:
Computer hardware such as desktop and laptop computers and peripherals, tablets, mobile devices, and printers

Computer software such as Microsoft Windows operating systems, MS Office suite, SharePoint, Project, Visio, iOS, Android, enterprise software, corporate systems, etc.

**Other Details**:
Various tests and/or exams may be administered as part of the recruiting process.

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