Box Office Supervisor

3 months ago

St Catharines, Canada Meridian Centre Full time

**Join our drop in job fair happening at Meridian Centre, 1 David S. Howes Way, St. Catharines, ON L2R 0B3**

**Time slots include**:
**Wednesday August 23 - 4:00pm - 7:00pm**
**Thursday August 24 - 12:00pm - 3:00pm**
**Wednesday August 30 - 4:00pm - 7:00pm**
**Thursday August 31 - 12:00pm - 3:00pm**

**Please bring a copy of your resume & be prepared for on the spot interviews with our Box Office team**
- **Position Summary**_
As a front-line customer service member of the Box Office & Guest Services Department, the Box Office Supervisor is responsible for training, coaching, and leading a team of 4-10 Box Office Representatives in the selling of tickets for events. The Supervisor is responsible for the opening and closing of the box office and will be required to work on event and non-event days. Events can include hockey games, concerts, banquets, basketball games, etc.
- **Essential Duties and Responsibilities**_
Providing detailed instructions to the Box Office Representatives while always conducting themselves in a manner that upholds health and safety regulations, ensuring events will run as safely and efficiently as possible.
- Supervise and work alongside all Representatives on shift, working in a collaborative manner to ensure superior customer service is provided to all guests at all times.
- Prepare and balance Box Office Representatives’ bank deposits and daily sales reports.
- Responding immediately and effectively to any guest issues. Resolving the issues to the best of their ability and involving the Box Office & Guest Services Coordinator where necessary to ensure customer satisfaction.
- In conjunction with direction from management and emergency personnel, the Supervisor will lead, direct, and advise Representatives and guests of appropriate action(s) during conditions of potential emergency.
- Performing various clerical duties including, but not limited to, Box Office records, and reports as assigned.
- Maintaining a safe and enjoyable environment by informing and directing guests with respect to safety & comfort.
- Implementing Meridian Centre House Policies & Procedures in a professional, pro-active, and diplomatic manner.
- Responding immediately and effectively to emergency situations, such as medical or security, etc., utilizing a thorough knowledge and understanding of Meridian Centre Emergency Procedures and Protocols.
- Other duties as assigned.
- **Knowledge, Skills and Experience**_
- Basic computer skills, including an understanding of the Microsoft Office Suite (Word, Excel, Outlook, etc.).
- An ability to lead and supervise a team, and delegate in a professional, respectful, and safe manner.
- Strong verbal and written communication and leadership skills.
- Ability to relate well to all levels of the organization, external agencies, guests, and premium ticket holders.
- A professional work ethic, as well as an overall professional appearance.
- Ability to handle cash transactions, maintaining accuracy at all times.
- Ability to work efficiently in an organized manner, with great attention to detail while in a fast-paced environment.
- Must have a flexible, adaptable, and positive attitude and work ethic.
- The ability to enforce building policies.
- Comfort with minor conflicts, an ability to resolve those conflicts quickly, efficiently, and in a calm manner, and an understanding of when to notify a Coordinator should the situation require assistance.
- An ability to take and follow written and/or verbal direction.
- An ability to work well in a team environment, as well as independently with mínimal supervision.
- The ability to perform under pressure and execute responsibilities in a maximum crowd capacity during events.
- Excellent and highly respectful customer service skills and the ability to interact appropriately with the public, especially when encountering conflict situations.
- A strong sense of public relations as a representative of Meridian Centre.
- The ability to respond to emergency situations in a calm and effective manner, informing supervisors and management team of the situation immediately.
- The flexibility to work a varied schedule which will include days, evenings, and weekends.
- An understanding and a respect for general Health & Safety practices, as well as the Meridian Centre’s H&S Policy.
- **Working Conditions & Physical Demands**_
The physical demands described here are representative, not all-inclusive, of those that the Box Office Supervisor will encounter as they successfully perform the essential functions of this job.
- The use of close vision is required for review of information on a PC monitor, as well as hard copy output.
- The use of hands is required to type for periods of time on a PC, and to count coins and/or currency.
- There is not a set schedule for this department. Hours are casual and based on the number and type of events.
- The hours are varied and can include day, evening, and weekend shifts.
- The employee is regu

  • Box Office Supervisor

    4 months ago

    St. Catharines, Canada Meridian Centre Full time

    _**Position Summary**_ As a front-line customer service member of the Box Office & Guest Services Department, the Box Office Supervisor is responsible for training, coaching, and leading a team of 4-10 Box Office Representatives in the selling of tickets for events. The Supervisor is responsible for the opening and closing of the box office and will be...

  • Box Office Representiative

    3 months ago

    St. Catharines, Canada Meridian Centre Full time

    **Join our drop in job fair happening at Meridian Centre, 1 David S. Howes Way, St. Catharines, ON L2R 0B3** **Time slots include**: **Wednesday August 23 - 4:00pm - 7:00pm** **Thursday August 24 - 12:00pm - 3:00pm** **Wednesday August 30 - 4:00pm - 7:00pm** **Thursday August 31 - 12:00pm - 3:00pm** **Please bring a copy of your resume & be prepared for on...

  • Culinary Operations Supervisor

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Wok Box Full time

    Position OverviewAs a Food Service Supervisor at Wok Box, you will play a crucial role in overseeing the daily operations of our culinary team. This permanent position requires a commitment to excellence in food preparation and service.Key ResponsibilitiesProcurement: Manage the requisition of food and kitchen supplies to ensure seamless operations.Staff...

  • Culinary Operations Supervisor

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Wok Box Full time

    Position OverviewAs a Food Service Supervisor at Wok Box, you will play a crucial role in overseeing daily culinary operations. This permanent position requires a commitment of 35 to 40 hours per week and necessitates a secondary school graduation certificate along with 7 months to less than 1 year of relevant experience.Key ResponsibilitiesOrder and manage...

  • Office Supervisor

    3 days ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job Title: Office SupervisorWe are seeking a highly skilled and experienced Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key Responsibilities:Train and supervise office staff in duties and...

  • Office Supervisor

    2 days ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job Title: Office SupervisorWe are seeking a highly skilled and experienced Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key Responsibilities:Train and supervise office staff in duties and...

  • Office Supervisor

    1 day ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job Title: Office SupervisorWe are seeking a highly skilled and experienced Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key Responsibilities:Train and supervise office staff in duties and...

  • Office Supervisor

    1 day ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job Title: Office SupervisorWe are seeking a highly skilled and experienced Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key Responsibilities:Train and supervise office staff in duties and...

  • Culinary Operations Supervisor

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Wok Box Full time

    Position OverviewThe role of the Food Service Supervisor at Wok Box involves overseeing the daily operations of food preparation and service. This is a permanent position requiring a commitment of 35 to 40 hours per week.Key ResponsibilitiesInventory Management: Order and manage food and kitchen supplies efficiently.Staff Supervision: Lead and coordinate the...

  • Office Supervisor

    2 days ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job SummaryWe are seeking a highly skilled Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key ResponsibilitiesTrain and develop staff members to enhance their skills and knowledgePrepare and...

  • Office Supervisor

    2 days ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job SummaryWe are seeking a highly skilled Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key ResponsibilitiesTrain and develop staff members to enhance their skills and knowledgePrepare and...

  • Office Supervisor

    11 hours ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job SummaryWe are seeking a highly skilled Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key ResponsibilitiesTrain and develop staff members to enhance their skills and knowledgePrepare and...

  • Office Supervisor

    16 hours ago

    St. Catharines, Ontario, Canada 2483848 Ontario Limited Full time

    Job SummaryWe are seeking a highly skilled Office Supervisor to join our team at 2483848 Ontario Limited. As an Office Supervisor, you will be responsible for overseeing the day-to-day operations of our office, ensuring a smooth and efficient work environment.Key ResponsibilitiesTrain and develop staff members to enhance their skills and knowledgePrepare and...

  • Food Service Supervisor

    2 weeks ago

    St. Albert, Alberta, Canada Wok Box Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.Key ResponsibilitiesSupervise and Coordinate Food Service StaffSupervise and co-ordinate the activities of staff who prepare and...

  • Food Service Supervisor

    2 weeks ago

    St. Albert, Alberta, Canada Wok Box Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.Key ResponsibilitiesSupervise and Coordinate Food Service StaffSupervise and co-ordinate the activities of staff who prepare and...

  • Food Service Supervisor

    2 weeks ago

    St. Albert, Alberta, Canada Wok Box Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.Key ResponsibilitiesSupervise and Coordinate Food Service StaffSupervise and co-ordinate the activities of staff who prepare and...

  • Food Service Supervisor

    2 weeks ago

    St. Albert, Alberta, Canada Wok Box Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.Key ResponsibilitiesSupervise and Coordinate Food PreparationSupervise and co-ordinate the activities of staff who prepare and...

  • Food Service Supervisor

    2 weeks ago

    St. Albert, Alberta, Canada Wok Box Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.Key ResponsibilitiesSupervise and Coordinate Food Service StaffSupervise and co-ordinate the activities of staff who prepare and...

  • Food Service Supervisor

    2 weeks ago

    St. Albert, Alberta, Canada Wok Box Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.Key ResponsibilitiesSupervise and Coordinate Food PreparationSupervise and co-ordinate the activities of staff who prepare and...

  • Food Service Supervisor

    2 weeks ago

    St. Albert, Alberta, Canada Wok Box Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.Key ResponsibilitiesSupervise and Coordinate Food Service StaffSupervise and co-ordinate the activities of staff who prepare and...