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Culinary Operations Supervisor

3 months ago

St John's, Newfoundland and Labrador, Canada Wok Box Full time
Position Overview

As a Food Service Supervisor at Wok Box, you will play a crucial role in overseeing the daily operations of our culinary team. This permanent position requires a commitment to excellence in food preparation and service.

Key Responsibilities
  • Procurement: Manage the requisition of food and kitchen supplies to ensure seamless operations.
  • Staff Oversight: Supervise and coordinate the activities of team members involved in food preparation and portioning.
  • Training: Provide comprehensive training to staff on job responsibilities, sanitation, and safety protocols.
  • Resource Estimation: Accurately estimate the ingredients and supplies necessary for meal preparation.
  • Quality Assurance: Ensure that all food and service meet established quality control standards.
  • Customer Relations: Address and resolve customer complaints or concerns effectively.
  • Record Keeping: Maintain detailed records of stock levels, repairs, sales, and wastage.
  • Reporting: Prepare and submit relevant reports to management.
  • Order Management: Compile food order summaries for the chef.
  • Tray Assembly Supervision: Oversee the assembly of trays and the delivery of food trolleys.
  • Schedule Management: Establish and manage work schedules for the team.
Supervisory Scope

You will be responsible for supervising a team of 3-4 individuals.

Work Environment

This role is set in a fast-paced environment that requires the ability to work under pressure and meet tight deadlines. Physical demands include standing for extended periods and walking.

Personal Attributes

The ideal candidate will demonstrate:

  • Client-focused approach
  • Strong interpersonal skills
  • Excellent verbal communication
  • Flexibility and adaptability
  • Team-oriented mindset
  • Proactive initiative
Inclusivity and Support

Wok Box is committed to creating an inclusive workplace. We provide:

  • Awareness training for employees to foster a welcoming environment for individuals with disabilities.
  • Assistance for newcomers and refugees with immediate settlement needs.
  • Mentorship and networking opportunities for youth.
  • Resources for mature workers to aid in retirement planning.
  • Hiring practices that promote diversity and discourage discrimination against visible minorities.