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Culinary Operations Supervisor

3 months ago

St John's, Newfoundland and Labrador, Canada Wok Box Full time
Position Overview

The role of the Food Service Supervisor at Wok Box involves overseeing the daily operations of food preparation and service. This is a permanent position requiring a commitment of 35 to 40 hours per week.

Key Responsibilities
  • Inventory Management: Order and manage food and kitchen supplies efficiently.
  • Staff Supervision: Lead and coordinate the activities of team members engaged in food preparation and portioning.
  • Training: Provide training to staff on their responsibilities, as well as sanitation and safety protocols.
  • Meal Preparation Planning: Assess and estimate the ingredients and supplies necessary for meal preparation.
  • Quality Assurance: Ensure that food quality and service standards are consistently met.
  • Customer Relations: Address and resolve any customer complaints or concerns effectively.
  • Record Keeping: Maintain accurate records of stock levels, repairs, sales, and wastage.
  • Reporting: Prepare and submit necessary reports related to food service operations.
  • Order Summaries: Compile food order summaries for the chef.
  • Tray Assembly Supervision: Oversee the assembly of food trays.
  • Delivery Oversight: Supervise the delivery of food trolleys to ensure timely service.
  • Scheduling: Establish and manage work schedules for staff.
Supervisory Responsibilities

Responsible for supervising a team of 3-4 individuals.

Work Environment

This position requires working in a fast-paced environment where the ability to perform under pressure and meet tight deadlines is essential. The role involves:

  • Standing for extended periods
  • Walking frequently
  • Engaging in physically demanding tasks
Personal Attributes

The ideal candidate will possess:

  • A strong client focus
  • Efficient interpersonal skills
  • Excellent verbal communication abilities
  • Flexibility and adaptability
  • A collaborative team spirit
  • Proactive initiative
Support Initiatives

Wok Box is committed to fostering an inclusive work environment by:

  • Providing training to enhance awareness of disability support
  • Assisting newcomers and refugees with immediate settlement needs
  • Offering mentorship and networking opportunities for youth
  • Providing resources for mature workers to plan their retirement
  • Implementing hiring practices that promote diversity and inclusion